Customer Experience Pro – Precious Metals, Paid Training

Canada-Gold; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wage + bonuses

Paid hands-on training

Advancement opportunities

Supportive team environment

Job summary

Canada Gold is hiring a full-time Customer Experience Associate (Precious Metals Analyst) for our Edmonton West location. You will greet customers, guide them through buying or selling precious metals, and use our training to provide accurate, transparent information.

This role emphasizes in-person service, teamwork, and a strong growth path across Canada Gold locations. A hands-on training program and competitive wages with performance-based bonuses are offered.

Qualifications

• A passion for customer service and helping people.
• Strong communication and interpersonal skills.
• A sharp eye for detail and solid problem-solving abilities.
• Comfort with basic math and computer systems.
• A motivated, eager-to-learn mindset with a desire to grow.

Responsibilities

• Deliver outstanding in-person and phone-based customer service.
• Evaluate jewelry and precious metals using our tools and training.
• Educate customers and provide transparent, accurate information.
• Maintain a clean, professional, and organized store environment.
• Support day-to-day operations and contribute to team success.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Math

Computer systems

Job description

Canada Gold is hiring a full-time Customer Experience Associate (Precious Metals Analyst) for our Edmonton West location. You will greet customers, guide them through buying or selling precious metals, and use our training to provide accurate, transparent information.

This role emphasizes in-person service, teamwork, and a strong growth path across Canada Gold locations. A hands-on training program and competitive wages with performance-based bonuses are offered.