Pre-Owned Sales Manager | Yorkdale Nissan

DAG | Downtown AutoGroup; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Vehicle purchase program

DAG Academy training

Job summary

Yorkdale Nissan, part of Downtown Auto Group, is seeking an experienced Pre-Owned Sales Manager to lead our new Yorkdale operation. You will own pre-owned sales performance, source desirable inventory, price competitively, and coach a team of Product Advisors to deliver exceptional customer experiences.

In this role you’ll partner with the appraisal, finance, and service teams, drive profitability and inventory turns, and help shape the growth of a brand-new facility in Toronto's Yorkdale

Qualifications

• Proven experience in Pre-Owned Sales Management.
• Strong track record in pre-owned vehicle sales, profitability, and inventory management.
• Experience with vehicle appraisals, acquisitions, pricing, and inventory turn.
• Proven ability to recruit, train, coach, and develop sales professionals.
• Strong understanding of the used vehicle market and current automotive trends.
• Experience managing aged inventory and developing action plans.
• Proven track record of achieving sales and gross-profit objectives.
• Experience with auction platforms and vehicle valuation tools is an asset.
• OMVIC registration and valid driver's licence.

Responsibilities

• Lead the Pre-Owned Department: Take ownership of pre-owned sales performance, profitability, inventory, and customer experience.
• Acquire the Right Inventory: Source desirable, marketable, and profitable pre-owned vehicles.
• Appraise & Value Vehicles: Demonstrate strong knowledge of valuations, market conditions, and pricing.
• Manage Inventory: Monitor aging, turn rates, pricing, merchandising, and levels.
• Drive Sales Performance: Establish targets for volume, gross profit, and customer satisfaction.
• Lead & Develop the Team: Recruit, train, coach, and hold Product Advisors accountable.

Skills

Entrepreneurial mindset

Analytical thinking

Negotiation skills

Coaching & development

Communication skills

Organized

Results-driven

Tools

Auction platforms

Vehicle valuation tools

Job description

PRE-OWNED SALES MANAGER – YORKDALE NISSAN

Lead. Build. Grow. Drive the Future of Pre-Owned Sales.

At Yorkdale Nissan, part of the innovative Downtown AutoGroup (DAG), we're not just selling new and pre-owned vehicles. We're a community of dedicated professionals who believe that every pre-owned Nissan should deliver the same excitement and prestige as a new one. Take a look at our unique approach and see for yourself!

Yorkdale Nissan is entering an exciting new chapter, and we're looking for an experienced, ambitious, and results-driven Pre-Owned Sales Manager to build and lead our pre-owned operation.

Located in our brand-new, state-of-the-art facility in the Yorkdale area, this is an opportunity to make your mark and play a key role in growing one of the most important areas of our dealership.

As part of Downtown Auto Group, you'll have the support and resources of an established automotive organization while representing Nissan, a globally recognized Japanese automotive brand known for quality, innovation, reliability, and value.

We're looking for more than a manager. We're looking for a pre-owned automotive leader who understands how to acquire the right inventory, price it competitively, merchandise it properly, and turn it into profitable sales.

Here’s What You’ll Be Doing

You will take ownership of the Pre-Owned Sales Department, developing strategies to maximize volume, profitability, inventory turn, customer satisfaction, and overall department performance.

You'll lead from the front—working with your sales team, appraising vehicles, managing inventory, structuring deals, coaching Product Advisors, and identifying opportunities to grow the pre-owned business.

Your Responsibilities Will Include

• Lead the Pre-Owned Department: Take ownership of pre-owned sales performance, profitability, inventory, and customer experience.
• Acquire the Right Inventory: Work closely with the appraisal and management teams to source desirable, marketable, and profitable pre-owned vehicles.
• Appraise & Value Vehicles: Demonstrate strong knowledge of vehicle valuations, market conditions, auction values, trade-in opportunities, and retail pricing.
• Manage Inventory: Monitor aging, turn rates, pricing, merchandising, and inventory levels to maximize profitability and minimize losses.
• Drive Sales Performance: Establish clear targets for volume, gross profit, closing ratios, appointments, follow-up, and customer satisfaction.
• Lead & Develop the Team: Recruit, train, coach, motivate, and hold Product Advisors accountable for their performance.
• Be a Hands-On Leader: Participate in deals, assist with negotiations, work the sales floor, and lead by example.
• Maximize Trade Opportunities: Develop strategies to increase trade-ins and ensure every appraisal represents an opportunity for both the customer and dealership.
• Monitor Market Pricing: Regularly review competitive inventory, pricing, demand, and market trends to ensure our vehicles remain competitively positioned.
• Drive Online Merchandising: Ensure vehicles are photographed, priced, described, and presented online to maximize customer engagement and leads.
• Manage Aging Inventory: Develop action plans for aged units and ensure inventory is actively managed throughout the ownership cycle.
• Customer Experience: Build a culture focused on customer satisfaction, repeat business, referrals, and exceptional CSI.
• F&I Partnership: Work closely with the F&I team to maximize product penetration while maintaining a transparent and customer-focused process.
• Cross-Department Collaboration: Partner with Service, Parts, Detail, and New Vehicle departments to ensure vehicles move efficiently from acquisition to retail.
• Reporting & Accountability: Monitor department KPIs and provide regular reporting and action plans to senior management.

Experience

You Need These Qualifications

• Proven experience in Pre-Owned Sales Management
• Strong track record in pre-owned vehicle sales, profitability, and inventory management
• Demonstrated experience with vehicle appraisals, acquisitions, pricing, and inventory turn
• Proven ability to recruit, train, coach, and develop sales professionals
• Strong understanding of the used vehicle market and current automotive trends
• Experience managing aged inventory and developing effective action plans
• Proven track record of achieving sales and gross-profit objectives
• Experience working with auction platforms and vehicle valuation tools is an asset
• OMVIC registration and valid driver's licence

Leadership & Skills

We're Looking For Someone Who

• Has a strong entrepreneurial approach to pre-owned operations
• Understands that inventory is the foundation of a successful used-car department
• Is highly analytical and comfortable working with numbers and performance metrics
• Has excellent negotiation and closing skills
• Can coach and develop a team to perform at a high level
• Is highly organized and understands the importance of speed and efficiency
• Has exceptional communication and interpersonal skills
• Is competitive, energetic, and results-driven
• Leads by example and isn't afraid to get involved in the deal
• Understands that every vehicle, every customer, and every opportunity matters

What We Offer

A Chance to Build Something

This isn't an opportunity to simply inherit an established department.

You'll have the opportunity to help shape and grow the pre-owned operation at a brand-new facility and location.

Performance-Driven Culture

We believe in setting clear objectives, measuring performance, and rewarding results.

Career Growth

Downtown Auto Group is committed to developing its people. We believe in promoting from within and creating long-term career opportunities.

Competitive Compensation

We offer a competitive compensation package designed to reward strong performance and results.

Comprehensive Benefits

Health, dental, and vision coverage, along with a Parts & Service Discount and generous Vehicle Purchase Program.

Professional Development

Ongoing training and development through DAG Academy to help our team continue to grow and stay ahead of the industry.

Brand-New Facility

Be part of the team operating from our new, state-of-the-art Yorkdale Nissan facility, located in one of Toronto's most recognizable automotive markets.

Why Yorkdale Nissan?

New Facility. New Location. New Opportunity.

With the backing of Downtown Auto Group and the strength of the Nissan brand, this is an opportunity for an experienced Pre-Owned Manager to take ownership, build a team, grow inventory, and make a measurable impact on dealership performance.

If you know how to buy it right, price it right, merchandise it right, sell it right, and turn it quickly, we want to talk to you.

ARE YOU READY TO BUILD OUR PRE-OWNED BUSINESS?

Join Yorkdale Nissan and help us build something great.

Yorkdale Nissan

Part of Downtown Auto Group