Pre-Owned Sales Manager

Pfaff Automotive Partners; Vaughan; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Track days and events

Growth opportunities in Canada & US

Stock Purchase Program

Job summary

Woodbridge Hyundai is seeking a dynamic Pre-Owned Sales Manager to lead a high-performing team and deliver exceptional vehicle purchasing experiences. You will coach staff, manage inventory flow, and drive customer-focused metrics in a results-driven environment.

This leadership role emphasizes coaching Brand Ambassadors, applying the Flyby process, and ensuring thorough follow-up with potential buyers to maximize sales opportunities.

Qualifications

• Progressive experience in vehicle retail sales.
• Supervisory experience is an asset.
• Valid Ontario Driver's License and a Clean Driver's Abstract.
• OMVIC Certification required.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Knowledgeable in a sales environment and management of a sales system funnel process.

Responsibilities

• Build and coach your team towards achievement of expectations, objectives and goals.
• Coach, mentor and train Brand Ambassadors to assist customers, answer questions, structure deals and/or payments.
• Follow the “Flyby” process: step by step in the sales process where the manager is first introduced to the customer and build rapport.
• Create a customer focused environment and continuously strive to improve the customers experience.
• Ensure proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Manage and control the dealership's total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
• Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
• Other duties as required.

Skills

Vehicle retail sales

Supervisory experience

Ontario driver's license

OMVIC certification

Interpersonal skills

Sales system funnel process

Job description

Pre-Owned Sales Manager

Woodbridge Hyundai, Woodbridge, ON L4L 9C3

Woodbridge Hyundai is searching for a dynamic, results-driven leader with a passion for automobiles and a proventrack recordin sales. Ifyou’reready to accelerate your career and lead a high-performing, growing team to success, we have the perfect opportunity for you! We’rein search of an automotive Pre-Owned** Sales Manager to take the wheel and steer our dealership to new heights at Woodbridge Hyundai**.

It’syour chance to work for a Fortune 200 company and grow with us!

AsaPre-OwnedSalesManager,youwillberesponsible forleading, coaching and motivating a team and working directly with employees and customers toprovidean amazing purchasing experience.

Here’s WhatYou’llbe Doing:

• Build and coach your team towards achievement of expectations,objectivesand goals.

• Coach,mentorand train Brand Ambassadors toassistcustomers, answer questions, structuredealsand/or payments.

• Follow the “Flyby” process: step by step in the sales process where the manager is first introduced to the customer andbuildrapport.Solicit feedback from customers.

• Creates a customer focused environment and continuously strives to improve thecustomersexperience.

• Ensures proper follow up of all potential buyers by developing,implementingandmonitoringa prospecting and sales control system.

• Establishes andmaintainsstandards for the delivery of vehicles to customers.

• Manage and control the dealerships total inventory investment.Follow vehicles through reconditioning, merchandising, and marketing process.

• Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.

• Other duties asrequired.

Skills and Qualifications

• Progressive experience in vehicle retail sales.

• Experience in a supervisory role is an asset.

• Valid OntarioDriversLicense and a Clean Drivers Abstract.

• OMVIC Certification required.

• Excellent interpersonal, communication (verbal & written English) and customer service skills.

• Knowledgeable in a sales environment and management of a sales system funnel process

Why WorkForPfaff?

• Competitive Compensation - earnings potential ranges from $120,000-$170,000 and can vary as it is partially based on meeting individual performance objectives.

• Health Benefits – full-time employees have access to health, dental, long-termdisabilityand life insurance.

• Track Days and Events - show your passion for cars, your brand, and your team by attending our various track days and store events!

• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.

• Stock Purchase Program - employees canpurchasethe Lithia & Drive stock (NYSE: LAD) at a discount.

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.