Practice Manager - Driftwood Dental

Dentalcorp Health Services, Ltd.; Smithers; On-site; CAD 75,000 - 85,000; Full time

Job summary

Driftwood Dental in Smithers, BC, is seeking a Practice Manager to lead daily operations, drive efficiency, and support clinical excellence.

You will supervise staff, manage scheduling and finances, ensure regulatory compliance, and partner with leadership to grow the practice. The role offers a competitive salary, bonus potential, and opportunities for professional development.

Qualifications

• University or College Diploma in business or office administration.
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager.
• Experience in supervisory or management role.
• Strong budgeting and forecasting experience.
• Experience with dental software systems and Microsoft Office preferred.
• Willingness to work varied hours.

Responsibilities

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity and growth.
• Review clinic metrics to identify problems and coach the team.
• Ensure compliance with health regulations and patient safety.
• Partner with Compliance, DC Institute and HR to ensure the clinic is compliant with provincial standards.
• Lead recruitment and oversee payroll and staff costs.
• Manage staffing costs and accounts receivable.

Skills

Leadership

Payroll management

Staff scheduling

Hiring/recruitment

Education

Office administration diploma

Tools

Dental software systems

Microsoft Office

Job description

Get to Know Us:

At Driftwood Dental, we're more than a dental practice - we're a team that genuinely invests in each other's success. Guided by our vision to Inspire Change, Create Confidence, and Celebrate Life, we foster a supportive, collaborative environment where continuous learning and professional growth are encouraged every day.

Our team is committed to delivering exceptional, personalized patient care while embracing the latest advancements in dentistry. You'll have the opportunity to work alongside experienced clinicians, expand your skills, and make a meaningful impact in the lives of patients in the close-knit Smithers community. If you're looking for a practice where your contributions are valued and you can grow both personally and professionally, we'd love to meet you!

Schedule:

Monday - Friday | 8am - 5pm (No evenings or weekends)

What Sets Us Apart:

• Grow Without Limits: We'll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Practice Manager position is starting at $75,000 to $85,000 per annum depending on skills, experience, and location. This role also offers an annual performance bonus.

Your Impact:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
• Compliance & Patient Safety
• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
• Work in accordance with the practice's Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Support recruitment efforts to interview dental professionals and assess for best fit
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

About You:

• University or College Diploma in business or office administration
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

Candidates must be legally authorized to work in Canada.

We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.