Practice Manager - Crystal Dental Centre

Dentalcorp Canada; Toronto; On-site; CAD 65,000 - 75,000; Full time

Job summary

Crystal Dental Centre is seeking a Practice Manager to lead daily operations, drive efficiency, and enhance patient care. You will oversee scheduling, budgeting, and compliance while collaborating with the team to support growth and high-quality service.

The role requires 3–5 years of leadership experience in a dental setting, proficiency with dental software and MS Office, and a willingness to work varied hours to meet business needs.

Qualifications

• University or College Diploma in business or office administration.
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required.
• Experience in supervisory or management role including staff scheduling, finances, inventory and people management.
• Strong business acumen with budgeting and forecasting experience.
• Experience with dental software systems and Microsoft Office is preferred.

Responsibilities

• Build and execute plans to improve daily operations of the practice, ensuring productivity and growth.
• Review clinic indicators to identify problems and opportunities for improvement and coach the team.
• Partner with Compliance and HR to ensure provincial health regulation standards are met.
• Lead, coach and motivate the team to improve productivity and patient care.
• Support recruitment, payroll administration and accounts receivable processes.

Skills

Leadership

Budgeting

Forecasting

Staff scheduling

People management

Operations oversight

Education

Diploma in business/office administration

Tools

Dental software

Microsoft Office

Job description

Get to Know Us:

At Crystal Dental Centre, we provide comprehensive dental care in a warm, welcoming environment where every patient is treated with compassion and respect. Our experienced team is dedicated to helping patients of all ages achieve healthy, confident smiles through personalized care.

Using modern technology and a patient-first approach, we offer a full range of preventive, restorative, cosmetic, and orthodontic services to meet your family's dental needs. We strive to make every visit comfortable, convenient, and focused on your long-term oral health.

Schedule:

• Monday - Friday: 10:00am - 6:30pm.
• Some Saturdays as needed.

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms.
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program.
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth.
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth.

The wage for this Practice Manager position is$65,000-$75,000 anually depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Impact:

Operational Planning & Execution:

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators toidentifyproblems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety:

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Workin accordance withthe practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership:

• Lead,coachand motivate the team to improve productivity,engagementand retention of patients.
• Drive the implementation of company programs,policiesand procedures by supporting action plans and directly motivating the team to meet operational and companyobjectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration.
• Good knowledge of English and some knowledge of Mandarin/Cantonese preferred.
• 3-5years experienceas a Dental Practice Lead or Dental Practice Manager isrequired.
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances,inventoryand people management.
• Strong business acumen and extensive experience in budgeting and forecasting.
• Experience with dental software systems and Microsoft Office is preferred.
• Strong commitment tomaintaininghealth regulation and operational standards.
• Willingness to work varied hours to align with business needs.

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.