Power Tool Service Technician — Repair & Warranty

Techtronic Industries Canada Inc.; Port Coquitlam; On-site; CAD 43,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer matching

Paid time off

Wellness program allowance

Employee discount

Job summary

Techtronic Industries Canada Inc. is seeking a Service Technician for Milwaukee Tool to repair portable power tools within a Factory Service Center environment in Coquitlam, BC. You will diagnose, troubleshoot, identify solutions, and repair Milwaukee brand tools following a standardized process.

The role emphasizes time management, teamwork, and high productivity, with on‑the‑job training and a competitive base salary plus performance incentives. Overtime may be required during busy periods.

Qualifications

• High school diploma or equivalent.
• Mechanical aptitude and repair experience required.
• Strong computer skills.
• Highly organized with good communication.
• Team-oriented with ability to work independently.

Responsibilities

• Deliver best-in-class service to our customers.
• Logging in tools, assessing, and repairing tools.
• Follow standardized repair process.
• Prioritize in-branch repairs.
• Conduct warranty assessments and instant tool replacements.
• Meet productivity targets.
• Provide support to different departments and roles.
• Continuously develop and maintain a strong product knowledge.
• Other duties as required.

Skills

Mechanical aptitude

Repair experience

Computer skills

Organized

Communication skills

Team-oriented

Education

High school diploma or equivalent

Job description

Techtronic Industries Canada Inc. is seeking a Service Technician for Milwaukee Tool to repair portable power tools within a Factory Service Center environment in Coquitlam, BC. You will diagnose, troubleshoot, identify solutions, and repair Milwaukee brand tools following a standardized process.

The role emphasizes time management, teamwork, and high productivity, with on‑the‑job training and a competitive base salary plus performance incentives. Overtime may be required during busy periods.