Post Office Services Lead — Retail & Customer Care

Shoppers Drug Mart; City of Leduc; On-site; CAD 22,000 - 25,000; Part time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart in Leduc, Alberta is seeking a Part-time Post Office Supervisor to manage full-service retail postal services, drive department revenue, and ensure exceptional customer satisfaction.

Responsibilities include coaching staff, maintaining store standards for cash handling, and interviewing candidates. The role requires flexible shifts including nights and weekends in a dynamic retail environment.

Qualifications

• Experience with retail and cash handling.
• Superior interpersonal skills.
• Efficient time management ability.
• Strong verbal and written communication skills.
• Effective organization and planning skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Leads by example and ensures that Post Office staff demonstrate CORE Values.
• Interviews and recommends final candidates for hiring.
• Ensures Post Office cashiers comply with all Store Standards.
• Trains employees in job functions and provides on-going coaching and instructions.
• Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM.

Skills

Retail experience

Cash handling

Interpersonal skills

Time management

Verbal & written communication

Organization & planning

Customer service

Job description

Shoppers Drug Mart in Leduc, Alberta is seeking a Part-time Post Office Supervisor to manage full-service retail postal services, drive department revenue, and ensure exceptional customer satisfaction.

Responsibilities include coaching staff, maintaining store standards for cash handling, and interviewing candidates. The role requires flexible shifts including nights and weekends in a dynamic retail environment.