Retail Post Office Manager — Training, Growth & Flexible Shifts

Shoppers Drug Mart; Vaughan; Hybrid; CAD 26,000 - 27,000; Full time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. in Vaughan, Ontario, is seeking a full-time Post Office team member to organize and deliver full-service postal services. You will lead staff, hire and coach, ensure cashier standards, and drive customer satisfaction.

The role requires strong customer service, cash handling experience, and excellent communication. Flexible shifts including nights/weekends are possible; a supportive, national brand offers training and discount programs.

Qualifications

• Retail and cash handling experience.
• Strong verbal and written communication skills.
• Excellent time management and organizational abilities.
• Commitment to delivering exceptional customer service.

Responsibilities

• Lead by example with Post Office staff and uphold CORE Values.
• Interview and recommend final candidates for hiring.
• Ensure Post Office cashiers comply with Store Standards.
• Train employees and provide ongoing coaching.
• Assist with performance reviews with the FSM.
• Deliver exceptional customer service beyond expectations.
• Maintain loss prevention procedures and parcel checks.

Skills

Retail experience

Cash handling

Interpersonal skills

Time management

Verbal & written communication

Job description

Shoppers Drug Mart Inc. in Vaughan, Ontario, is seeking a full-time Post Office team member to organize and deliver full-service postal services. You will lead staff, hire and coach, ensure cashier standards, and drive customer satisfaction.

The role requires strong customer service, cash handling experience, and excellent communication. Flexible shifts including nights/weekends are possible; a supportive, national brand offers training and discount programs.