Porter (Support Services)

Michael Garron Hospital; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Michael Garron Hospital is seeking a Porter to assist in transporting patients and materials throughout the hospital, including to diagnostic tests and between units. The role emphasizes safe work practices, high quality service, and strong customer engagement.

The candidate should have Grade 12, 1 year healthcare experience, English fluency, and be able to lift up to 50 kg. BCLS is a plus, and familiarization with Vocera and Call Tracking is preferred.

Qualifications

• Grade 12 completion or recognized equivalent.
• BCLS certification is an asset.
• 1 year of recent relevant healthcare experience preferred.
• English fluency required.
• Must complete mandatory testing with a minimum score of 50%.
• Demonstrated ability to meet physical demands with walking, bending, twisting, lifting up to 50 kg.
• Demonstrated ability to provide excellent customer service with patients and clients.
• Familiarity with Vocera and Call Tracking is preferred.
• Flexible and able to work well in a team or independently.

Responsibilities

• Transport patients for diagnostic tests and between patient units.
• Transport specimens, blood work, medication, linen, equipment and mail within the Hospital.
• Respond to Code Blue, Code Pink and Code Omega.
• Focus on safe work practices and high quality customer service.
• Maintain good attendance and comply with hospital policies.

Skills

Effective communication

English fluency

Critical thinking

Computer proficiency

Team player

Customer service

Adaptability

Problem solving

Education

Grade 12 completion

BCLS certification (asset)

Tools

Vocera

Call Tracking

Job description

Position Overview

Under the direction of Facility Services Management, the Porter is responsible for assisting the transport of patients and materials throughout the Hospital as directed while focusing on safe work practices, high quality work and excellent customer service. The Porter’s duties include transporting patients for diagnostic tests and between patient units, as well as transporting specimens, blood work, medication, linen, equipment and mail within the Hospital.

Position Overview

Under the direction of Facility Services Management, the Porter is responsible for assisting the transport of patients and materials throughout the Hospital as directed while focusing on safe work practices, high quality work and excellent customer service. The Porter’s duties include transporting patients for diagnostic tests and between patient units, as well as transporting specimens, blood work, medication, linen, equipment and mail within the Hospital.

The Porter also responds to Code Blue, Code Pink and Code Omega.

Education

• Completion of Grade 12 or recognized equivalent ; BCLS certification an asset.

Experience

• 1 year of recent relevant experience (within the last 3 years) in a similar role required (Healthcare Environment preferred).
• Demonstrated ability to communicate effectively (Written/Oral), English fluency required.
• Must be successful in the completion of all mandatory testing for this position with a minimum score of 50% required.
• Demonstrated ability to meet the physical demands of the role with a tolerance for continuous walking, bending, twisting, pulling, pushing and lifting required.
• Demonstrated ability to lift using equipment up to 50kg (110 Ibs) required.
• Demonstrated ability to provide excellent customer service with the ability to engage in a positive way with all patients and clients required.
• Demonstrated critical thinking and problem solving skills is required.
• Demonstrated computer proficiency required, familiar with the daily use of email and the ability to complete iLearn educational modules as required.
• Demonstrated familiarity with the use of technology (such as Vocera, Call Tracking) to respond to client requests is preferred.
• Must be flexible and demonstrate the ability to engage positively as part of a team; as well as function well independently is required.
• Knowledge of codes with the ability to respond effectively is preferred.
• Good work and attendance records are mandatory (must meet Hospital standards for attendance).
• Knowledge of the physical layout of the Hospital an asset.
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• All employees are accountable for protecting the psychological health and safety of themselves and their co-workersthrough adherence to MGH's policies and practices.

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.

Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.

This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.

MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.