Police Records Clerk

Surrey Police Service; Surrey; On-site; CAD 87,312,000 - 92,313,000; Full time

Benefits offered by this job

Extended health & dental

Municipal Pension Plan

Vacation & development

Disability coverage

Job summary

Surrey Police Service is seeking a Regular Full-Time Records Clerk 2 to join our Information Management and Technology Division in Surrey. This in-office role requires accurate data entry into SPS systems and routine file handling to support investigations and record-keeping.

The position operates on a 35-hour week within a 24/7 records environment, with scheduled shifts and no remote work option. A Grade 12 education and typing proficiency are required, along with a police clearance and RCMP

Qualifications

• Completion of Grade 12, plus one year's experience and/or training in a computerized office environment.
• Typing speed of 45 wpm.
• All applicants must obtain and maintain the required police clearance throughout their employment with SPS. This role also requires RCMP Reliability Status (security clearance).

Responsibilities

• Reviews, enters, modifies, and removes information from files using SPS electronic data systems.
• Reviews and processes police files utilizing SPS information systems.
• Inputs accurate information and details from hard copy files.
• Opens and distributes correspondence.
• Files documents and correspondence.
• Provides information to other staff in regard to information contained in the SPS electronic data systems.
• Assists other staff in performing their duties.
• Performs other job-related duties as assigned.

Skills

Typing speed 45 wpm

Education

Grade 12

Tools

SPS information systems

Job description

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting opportunity for a Regular Full-Time Records Clerk 2 to join our Information Management and Technology Division, within the Corporate Services Bureau. Reporting to the Records Shift Manager, the incumbent performs entry level clerical and data entry work utilizing Surrey Police Service (SPS) electronic data systems.

Schedule / Hours of Work

The anticipated schedule for this position is 35 hours per week. The Records Division is a 24 hour and 7-day operation including holidays and weekends. This is an in-office position with currently no option for remote work.

Shifts are prescheduled and will be a combination of the following 10 hr shifts, which are leveled to ensure 70 hours over 2-week period:

• 7:00 am to 5:30 pm
• 5:30 pm to 4:00 am
• 8:30 pm to 7:00 am

Please note, the hours are subject to change based on operational need and adherence to the Collective Agreement

RESPONSIBILITIES

• Reviews, enters, modifies, and removes information from files using SPS electronic data systems.
• Reviews and processes police files utilizing SPS information systems.
• Inputs accurate information and details from hard copy files.
• Opens and distributes correspondence.
• Files documents and correspondence.
• Provides information to other staff in regard to information contained in the SPS electronic data systems.
• Assists other staff in performing their duties.
• Performs other job-related duties as assigned.

QUALIFICATIONS

• Completion of Grade 12, plus one year's experience and/or training in a computerized office environment.
• Typing speed of 45 wpm.
• All applicants must obtain and maintain the required police clearance throughout their employment with SPS. This role also requires RCMP Reliability Status (security clearance).

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace.

• This is a unionized position, represented by CUPE 402.
• The salary range is $30.46/hour - $32.26/hour (pay grade 09) based on 2026 rates.

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.