PMO Supervisor - Systems Supervisor

Minnesota Direct Care and Treatment; Saint-Paul; Hybrid; CAD 125,000 - 214,000; Full time

Job summary

Minnesota IT Services (MNIT) is seeking a PMO Supervisor to lead the MnDOT Project Management Office, guiding staff, delivering IT projects, and ensuring governance and quality. This role partners with MnDOT to align IT services with transportation priorities and customer expectations.

The position requires strong leadership, experience in PMO operations, contract management, and agile practices, with a focus on collaboration, change management, and delivering value to the agency.

Qualifications

• Position requires a minimum of four (4) years of IT experience in a Project Management Office.
• Knowledge and experience with contract initiation and management including MNSITE and Requests for Proposals (RFP)
• Knowledge and experience with Project Management methodologies, tools and best practices
• Knowledge and experience with Business Analyst methodologies including requirements gathering, user story development, scoping, functional documentation, or process analysis.
• Knowledge and experience with Agile frameworks and practices (e.g., Scrum, Kanban) used in iterative delivery environments
• Two (2) years of lead work or supervisory experience.
• Demonstrated ability to communicate clearly and effectively to foster mutual understanding and guide teams through change.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams.

Responsibilities

• Oversee PMO operations and staff distribution to ensure effective workload management.
• Guide PMO best practices and implement continuous improvements across the PMO.
• Manage stakeholder relationships and align resources with business priorities.
• Hire, train, and evaluate PMO staff to support agency goals and governance requirements.
• Ensure project and product delivery meets quality standards and statewide policies.
• Collaborate with MnDOT to deliver reliable IT solutions that meet customer expectations.

Skills

PMO experience

Contract management

Project management

Business analysis

Agile frameworks

Leadership

Communication

Customer focus

Job description

• Who May Apply: MNIT Services Employees Only
• Date Posted: 09/03/2026
• Closing Date: 09/14/2026
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Transportation (DOT)
• Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $43.06 - $73.88 / hourly; $89,909 - $154,261 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association (MMA)
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Working Title: PMO Supervisor

Job Class: Systems Supervisor

Agency: Minnesota IT Services

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.

This position supervises staff within the MNIT DOT Project Management Office (PMO) and provides leadership across multiple service areas including project management, product management, business analysis, resource management, product lifecycle management, contract administration, project and program reporting, quality assurance, and transition to production support.

The Systems Supervisor ensures PMO operations run effectively by overseeing workload distribution, guiding best practices, implementing continuous improvements, managing stakeholder relationships, and aligning resources with business priorities. The position is responsible for hiring, training, evaluation, and development of PMO staff and plays a key role in ensuring that project and product delivery supports agency goals, meets quality standards, and adheres to statewide policies, methodologies, and governance requirements.

In partnership with MnDOT, this role ensures that IT projects, products, and PMO services effectively support MnDOT’s business needs by delivering solutions that are reliable, high-quality, and aligned with the agency’s strategic priorities and customer expectations.

This Position Requires An Employee To Work Onsite At 395 John Ireland Blvd, St Paul, Minnesota At Least 50% [or More Or Less If Space Limitations Remain] Of The Time, With Limited Telework Available. Telework Eligibility Depends On Residence

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:

• Position requires a minimum of four (4) years of IT experience in a Project Management Office.

Experience Must Include

• Knowledge and experience with contract initiation and management including MNSITE and Requests for Proposals (RFP)
• Knowledge and experience with Project Management methodologies, tools and best practices
• Knowledge and experience with Business Analyst methodologies including requirements gathering, user story development, scoping, functional documentation, or process analysis.
• Knowledge and experience with Agile frameworks and practices (e.g., Scrum, Kanban) used in iterative delivery environments
• Two (2) years of lead work or supervisory experience.
• Demonstrated ability to communicate clearly and effectively to foster mutual understanding and guide teams through change.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams.

Strongly Preferred Qualifications

• Experience with State of Minnesota PMO standards, methodologies, governance, and procurement processes.
• Experience leading teams through organizational change, process modernization, or digital transformation initiatives.

Preferred Qualifications

• Experience improving or implementing PMO processes, tools, metrics, or methodologies.
• Experience working with cross-functional governance groups, committees, or business partners.
• Experience in a public-sector or large matrixed IT organization.
• Experience overseeing quality assurance practices including test planning, test management, or defect tracking
• Proven ability to foster team development by promoting collaboration, trust, and knowledge sharing, while empowering individuals to achieve collective goals.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address VerificationEducation Verification

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

Contact

If you have questions about this position, contact Human Resources at [e-mail].

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at [e-mail].

Veterans

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD-214 form by the closing date to: [e-mail]

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.
• You must submit all documentation by the closing date to: [e-mail]

Current State Employees

• Current employees of Minnesota IT Services who are currently in a Systems Supervisor position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
• Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help Your Career Goals

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.