Department Supervisor Full-Time (3 Month Contract) - 7064 Westend

The Home Depot Canada; Edmonton; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full‑s/

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The Home Depot Values

Job summary

The Home Depot Canada in Edmonton is seeking a Store Supervisor to lead and inspire associates, ensuring outstanding customer service and strong merchandising. You will coach staff, manage scheduling, monitor performance and collaborate with management to drive store results.

Responsibilities include reviewing reports, maintaining in-stock levels, and communicating promotions and safety protocols. The role requires flexibility to work days, evenings and weekends in a dynamic retail environment.

Qualifications

• Excellent organizational, interpersonal and customer service skills.
• 1-2 years of supervision/leadership experience.
• Strong merchandising and product knowledge awareness.

Responsibilities

• Lead and inspire associates to build relationships with customers, peers and associates to deliver exceptional service and drive sales.
• Ensure department staffing levels meet business needs.
• Manage associate performance through development, communication and recognition with ongoing feedback.
• Review sales and reports with management to improve inventory and organization to drive sales.
• Maintain 100% in-stock and tidy overhead organization plans.
• Investigate, resolve and escalate customer issues as appropriate.
• Communicate store sales events and promotions through rallies and weekly meetings.
• Ensure safety and asset protection standards are clearly communicated and followed.

Skills

Leadership

Customer service

Interpersonal skills

Organizational skills

Problem solving

Decision making

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills1-2 years experience as a supervisor / leading teams