Playdium Vaughan - FOH Supervisor

Cineplex; Vaughan; Presencial; CAD 29 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to grow

& more!

Resumo da oferta

Cineplex Vaughan is seeking an Hourly Restaurant Amusement Service Supervisor to lead frontline teams, ensure guest experiences, manage operational programs, and help meet budgeting goals. You will coach staff, drive sales, and uphold safety and cleanliness standards in a fast-paced entertainment environment.

The ideal candidate has 1–3 years of supervisory experience in food service or amusement, can work flexible shifts, and demonstrates strong communication and leadership.

Qualificações

• 1–3 years of supervisory experience in food service, retail or amusement industry.
• Flexibility to work days, evenings, nights, weekends and holidays.
• Strong leadership, communication, customer service, conflict resolution and interpersonal skills.
• Ability to supervise employees, organize and schedule work assignments.
• Effective verbal and written communication.
• Provincially applicable sell, sale, and handling of alcohol certificate.

Responsabilidades

• Execute Groups & Events within venue and provide seamless guest service.
• Follow Playidum values, policies and procedures.
• Maintain seamless operation of games, coat check and retail within Playidium.
• Strive to achieve sales targets while adhering to budget.
• Ensure facility meets safety and cleanliness standards; monitor guest areas.
• Deliver employee training and development for assigned area.
• Other duties as assigned.

Conhecimentos

Supervisory experience

Leadership

Communication

Customer service

Conflict resolution

Interpersonal skills

Team scheduling

Verbal communication

Written communication

Alcohol certificate

Descrição da oferta de emprego

What you will do:

Our Hourly Restaurant Amusement Service Supervisors are an integral part of the team who provide an exceptional experience to each and every guest. The Hourly Restaurant Amusement Service Supervisor executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets budgeted productivity while keeping quality and service consistently high. It is important for the Hourly Restaurant Amusement Service Supervisor to have both a vision and the ability to maintain a culture of hospitality and positive morale, and a focus on building their team complement through regular coaching and feedback. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

In this role, your responsibilities include (but are not limited to):

• Responsible for executing Groups & Events within venue, providing seamless guest service.
• Understand and effectively follow all Playidum values, policies and procedures.
• Responsible for maintaining the seamless operation of all games, coat check and retail operation within the Playidium.
• Strive to achieve sales targets while adhering to an established budget during day-to-day operations.
• Ensure that the facility consistently meets the Playdium and legislative cleanliness and safety standards; this includes regular monitoring of all guest facing areas.
• Deliver employee training and development for assigned area of responsibility
• Other duties as assigned.

Qualifications:

This role may be a perfect fit for you if:

• You have 1-3 years of supervisory experience in the food service, retail and / or amusement industry.
• You are able to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.
• You have excellent leadership, communication, customer service, conflict resolution and interpersonal skills.
• You have the ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
• You are able to effectively communicate both verbally and in writing.
• Provincially applicable sell, sale, and handling of alcohol certificate.

Additional Information:

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to grow
• & more!

This is a new position and is being actively recruited for.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, uniquecapabilities,and talent represents a significant part of our culture. By valuing a diverse workforce,weenforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

Wage ($):

$20.95 - $22.10CAD