Plan Structure Data Associate

Canada Life Group; Montreal; Remote; CAD 46,000 - 76,000; Full time

Benefits offered by this job

Career development

Health & Wellness

Time off

Financial security

Rewards and recognition

Community

Job summary

Canada Life is hiring a Plan Structure Data Associate in Montreal to set up and maintain group benefits plan information across internal systems. You will review data, enter records, and help ensure accurate billing and claims processing for clients.

You will handle a varied caseload, resolve data discrepancies, and provide technical support as needed, collaborating with internal partners to maintain service excellence.

Qualifications

• Strong attention to detail and ability to work accurately with data.
• Ability to review information, recognize inconsistencies and investigate problems.
• Comfort working in several computer systems.
• Ability to organize a caseload and meet deadlines.
• Clear written and verbal communication skills.
• Work independently and collaborate with internal partners.
• Experience in administration, data processing, financial transactions, benefits or customer service.
• Comfort using Microsoft 365 applications.

Responsibilities

• Set up and maintain records for new group benefits plans and plan amendments.
• Manage a caseload that includes routine assignments and some more complex cases.
• Review applications and supporting documents for completeness and accuracy.
• Identify missing, inconsistent or potentially problematic information.
• Enter and update plan information in internal administration systems.
• Prepare initial billing information.
• Process or verify billing adjustments.
• Communicate plan setup details, exceptions and unresolved issues to the appropriate teams.
• Review your own work to reduce errors affecting claims payments or client billing.
• Contribute to straightforward departmental projects when required.
• Provide additional technical support when team capacity and your experience allow.

Skills

Attention to detail

Investigate problems

Multiple computer systems

Caseload management

Written and verbal communication

Independent & collaborative

Administration / data processing

Microsoft 365

Tools

Microsoft 365

Job description

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As a Plan Structure Data Associate, you will set up and maintain group benefits plan information in Canada Life’s administration systems.

Your work helps ensure that claims are paid correctly, clients receive accurate bills and premiums are collected properly. You will review plan information, enter and update records, investigate discrepancies and confirm the accuracy of your work.

What you will do

• Set up and maintain records for new group benefits plans and plan amendments.
• Manage a caseload that includes routine assignments and some more complex cases.
• Review applications and supporting documents for completeness and accuracy.
• Identify missing, inconsistent or potentially problematic information.
• Enter and update plan information in internal administration systems.
• Prepare initial billing information.
• Process or verify billing adjustments.
• Communicate plan setup details, exceptions and unresolved issues to the appropriate teams.
• Review your own work to reduce errors affecting claims payments or client billing.
• Contribute to straightforward departmental projects when required.
• Provide additional technical support when team capacity and your experience allow.

What you will bring

• Strong attention to detail and the ability to work accurately with data.
• The ability to review information, recognize inconsistencies and investigate problems.
• Comfort working in several computer systems.
• The ability to organize a caseload and meet established deadlines.
• Clear written and verbal communication skills.
• The ability to work independently and collaborate with internal partners.
• Experience in administration, data processing, financial transactions, benefits or customer service.
• Comfort using Microsoft 365 applications.

Assets

• Experience in group benefits, insurance, claims, billing or premium administration.
• Experience creating or reviewing billing adjustments.
• Experience working with detailed plan or contract information.
• Bilingualism in English and French.

What success looks like

• Enter plan information correctly and completely.
• Help support accurate claims payments and billing.
• Identify problems before they affect clients or plan members.
• Complete assigned work within service timelines.
• Know when to resolve an issue independently and when to involve another team.
• Continue building the technical and business knowledge needed for more complex assignments.

Home-office requirements

• To work remotely, you must have:
• A wired connection between your Canada Life laptop and your home router or modem using a Cat5e or higher cable.
• Internet service with a minimum speed of 50 Mbps download and 5 Mbps upload.
• Sufficient monthly bandwidth to perform the role.

We are hiring for multiple roles - Permanent Full Time and 18 Month Contract. Your application will be considered for both. Further details will be provided should you be selected for the next steps of the recruitment process.

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The base salary for this position is between $45,900 - $76,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Location:

Montreal, Quebec, CA Regina Saskatchewan, SK, CA, S4P 4L4 Winnipeg Manitoba, MB, CA, R3C 1V3 Regina, SK, CA Winnipeg, MB, CA Montreal Quebec, Quebec, CA, H3G 1T4

Date: Oct 19, 2026