Physiotherapist Assistant & Office Administrator

CBI Health Group; Calgary; Hybrid; CAD 23,000 - 26,000; Part time

Job summary

CBI Health Seton Clinic in Calgary seeks a part-time Physiotherapist Aide and Medical Office Administrator to support clinical and front-desk functions. This role blends patient care assistance with office administration in a dynamic multidisciplinary setting.

You will assist physiotherapy activities, manage patient files, scheduling, and billing, while delivering excellent patient experiences and teamwork. Flexibility and strong communication are essential.

Qualifications

• Excellent communication and interpersonal skills with patients and staff.
• Strong computer literacy and familiarity with EMR/billing systems.
• Experience in a medical/rehab office environment is an asset.
• Ability to multitask in a busy clinic and maintain privacy.

Responsibilities

• Operate front desk with professionalism and greet patients.
• Coordinate patient flow and manage appointments and scheduling.
• Assist physiotherapist with basic procedures and exercises.
• Process referrals, billing, and patient records using EMR systems.
• Maintain clinic cleanliness and equipment upkeep.

Skills

Excellent communication

Computer skills

Teamwork & patient care

Education

High School Diploma

College diploma in related field (asset)

Tools

MedAccess

Wolf

Practice Perfect

Job description

Physiotherapist Assistant & Office Administrator

Job Category: Office

Requisition Number: PHYSI035970

• Part-Time
• On-site

Locations

Showing 1 location

Description

Momentum Health Seton, Calgary - AB.

Position: Part-Time Physiotherapist Aide & Medical Office Administrator

Industry/Company Description:

Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine).

Our multidisciplinary clinic has several exam rooms and a dedicated gym and rehab area. We have a large referral base from family medicine and allied health professionals throughout the Calgary area. The clinic offers innovative programs such as GLA:D Back, Hip & Knee, Shoulder and Concussion Programs.

Exceptional patient service, collaborative care, and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking a Part-Time enthusiastic individual for a combined Physiotherapist Aide and Medical Office Administrator position. This dynamic role requires flexibility to meet the demands of the day—some days may involve more administrative responsibilities, while others may focus more on providing clinical support.

Employment Type: Part-Time
Required Hours: Tuesday to Friday 10am-4pm.

Start Date: As soon as possible

Compensation: $17 to $19 per hour

What We Provide

• Two annual organizational events and many individual clinic events

What We Are Looking For

• Positive energyand passionateabout working with others
• Ability to work in a team-based environment, and contribute to a positive work environment
• Demonstrated exceptionalcommunication with patients and team members
• Problem solving, time management and organization skills
• Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise
• Committed to anexcellent patient experience
• Ahardworkingmulti-tasker and exceptional attention to detail
• Strong work ethic, self-motivated and the ability to work independently with minimal supervision

Our Office Administratorsprovide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care.

Required Criteria

• Please do not apply if you do not have medical/rehab office experience or you are not serious about a career change
• Must be able to commit to a one year term

Primary Office Administration Responsibilities Include

• Ensure efficient, professional, and organized operation of the clinic
• Greet patients, staff, and visitors to the clinic in a professional and courteous manner
• Coordinate the flow of clients and client information through the multi-disciplinary teams
• Initiate, organize and maintain patient files and assist patients through their schedule of appointments
• Perform administrative duties that include, but are not limited to; scan, fax, process incoming and outgoing faxes, upload documents to EMRs
• Effectively manage incoming and outgoing referral processes
• Handle all front desk duties with enthusiasm and professionalism at all times
• Third Party, MVA, WCB, AHS and Private billing and collection
• Maintain, protect and comply with privacy and confidentiality for all patients, staff and physicians in accordance with the Health Information Act
• Ensure awareness and adherence to all Momentum Health Policies and Procedures

Primary Physiotherapist Aide Responsibilities

• Prescription, application, supervision and education of patient’s Therapeutic Exercise Programs including: AROM, PROM, stretching, proprioception, coordination, balance and strengthening
• Assist Physiotherapy assessments and re-evaluations
• Learn and administer several hands‑on treatment techniques including basic trigger point release, MRT, Instrumented Soft Tissue Release, Friction massage and hold relax stretching
• Application and removal of modalities including heat, ice, ultrasound, TENS, IFC, micro‑current and Muscle Stimulation
• Assisting with clinic up‑keep such as laundry, cleaning patient beds, filling ultrasound gel, and cleaning machines and tools
• Greet patients and ensure they have a comfortable experience in the clinic
• A wonderful opportunity to network with other professionals in the field such as physiotherapists, chiropractors, naturopathic doctors, and registered massage therapists

The Successful Candidate will have the Following Requirements

• Excellent communication skills, both verbal and written
• Intermediate to advanced computer skills
• High School Diploma
• Current enrollment or graduation from a college diploma program in a related field is an asset
• Experience in a medical office environment an asset
• Experience working with medical billing systems: MedAccess, Wolf, Practice Perfect etc an asset
• Alberta Health Care billing knowledge/experience an asset
• Experience as a Physiotherapist Aide is an asset
• Previous experience in a clinical or rehabilitation setting is an asset.

About us

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data‑driven solutions and better health outcomes. Learn more at cbihealth.ca .

Inclusion Matters

We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.