Pharmacy Operations Leader

Shoppers Drug Mart Inc.; Kitchener; On-site; CAD 72,000 - 93,000; Part time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a part-time Pharmacist to manage pharmacy operations, dispense medications, and counsel customers in a Canadian setting. You will ensure privacy, comply with regulations, and collaborate with health care professionals.

The role emphasizes exceptional customer service, accurate dispensing, and maintaining records while supporting continuous improvement and adherence to safety standards.

Qualifications

• Commitment to providing exceptional customer service
• Independent thinking and decision making—handles issues confidently
• Plan, coordinate and delegate assignments; provide coaching to Pharmacy colleagues
• Strong problem-solving skills and ability to act on action plans

Responsibilities

• Acknowledge all customers approaching the Pharmacy
• Provide counselling on prescriptions and products
• Ensure privacy requirements and consent management are met
• Maintain accuracy of prescriptions dispensed and communicate with health care professionals
• Manage workflow and inventory, including will-call and stock levels
• Ensure compliance with controls and regulatory reporting

Skills

Customer service

Independent thinking

Decision making

Coaching

Problem solving

Tools

Pharmacy systems

Job description

Shoppers Drug Mart Inc. is seeking a part-time Pharmacist to manage pharmacy operations, dispense medications, and counsel customers in a Canadian setting. You will ensure privacy, comply with regulations, and collaborate with health care professionals.

The role emphasizes exceptional customer service, accurate dispensing, and maintaining records while supporting continuous improvement and adherence to safety standards.