Pharmacy Manager: Patient Care & Ops Leader

Shoppers Drug Mart Inc.; Dryden; Hybrid; CAD 103,000 - 117,000; Full time

Benefits offered by this job

Discount program

Flexible schedules

Online learning through Academy

Local ownership

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacist to manage the overall operations of the Pharmacy, provide consultations to customers and health care providers, dispense medications, and support privacy and record-keeping requirements.

In this role you will counsel on prescriptions and OTC products, ensure accuracy of dispensed medications, and collaborate with other health care professionals to deliver exceptional patient care.

Qualifications

• Independent thinking and decision making.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem-solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset.
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.
• Complete mandatory training and voluntary continuing education workshops, as needed.

Responsibilities

• Counsel customers on prescriptions and OTC products.
• Dispense medication and ensure accuracy.
• Maintain privacy and consent management.
• Communicate with other health care professionals within the circle of care to provide customer care.
• Practice to full extent of expanded scope with Professional Services, within your capability.
• Be clearly identifiable to the public.
• Maintain all records required in accordance with legislation, standards of practice, and policy.
• Control access to the dispensary with respect to inventory and patient confidentiality.
• Review and maintain workflow queues on a daily basis.
• Review stock for expiry and oversee medication orders from wholesalers.
• Ensure documentation for substances under regulatory acts is met.

Skills

Independent thinking

Coaching

Leadership

Customer service

Problem solving

Pharmacy systems

Tools

Pharmacy systems

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacist to manage the overall operations of the Pharmacy, provide consultations to customers and health care providers, dispense medications, and support privacy and record-keeping requirements.

In this role you will counsel on prescriptions and OTC products, ensure accuracy of dispensed medications, and collaborate with other health care professionals to deliver exceptional patient care.