Pharmacy Manager: Lead Patient Care & Pharmacy Ops

Shoppers Drug Mart Inc.; Grimsby; Hybrid; CAD 72,000 - 94,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. is hiring an in-store Pharmacist to manage full pharmacy operations, provide patient counselling, dispense medications, and ensure compliance with regulatory standards.

This role focuses on privacy, safety, and high-quality customer care within a community clinic-like setting. You will work with healthcare professionals to optimize patient outcomes, maintain records, and uphold Health Canada requirements while delivering service aligned with our brand standards and

Qualifications

• Independent thinking and decision making when handling issues or problems
• Plan, coordinate and delegate assignments; coach colleagues
• Drive business by leading by example and supporting enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations and professionalism
• Strong problem-solving skills and action planning
• Knowledge of Pharmacy systems is an asset
• Follow Health & Safety procedures and maintain a safe work environment
• Complete mandatory training and ongoing education when needed

Responsibilities

• Counsel customers on prescriptions and OTC products
• Dispense medications and ensure accuracy and appropriateness
• Maintain patient records and ensure privacy compliance
• Communicate with health care professionals to coordinate care
• Manage privacy and consent in line with regulations
• Support workflow and inventory through proper stock control
• Maintain store image and professional standards in counselling areas

Skills

Independent thinking

Leadership

Customer service

Problem solving

Pharmacy systems

Health & safety

Mandatory training

Tools

Pharmacy software

Job description

Shoppers Drug Mart Inc. is hiring an in-store Pharmacist to manage full pharmacy operations, provide patient counselling, dispense medications, and ensure compliance with regulatory standards.

This role focuses on privacy, safety, and high-quality customer care within a community clinic-like setting. You will work with healthcare professionals to optimize patient outcomes, maintain records, and uphold Health Canada requirements while delivering service aligned with our brand standards and