Pharmacy Manager - Full Time

Metro Inc.; Kitchener; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Manager to oversee operations, ensure compliance with regulations, and provide exceptional patient care. The role requires strong leadership and operational skills to achieve strategic goals while managing a team effectively. This position offers an opportunity to impact patient care positively and contribute to the pharmacy's success.

Qualifications

• Registered Pharmacist with the Ontario College of Pharmacists.
• Injection and Smoking Cessation certified.
• HR management skills for hiring and training.

Responsibilities

• Ensure compliance with OCP regulations and company policies.
• Manage pharmacy hours, staff scheduling, and operations.
• Provide direct patient care and counseling.

Skills

Leadership

Customer service orientation

Effective communication

Organizational skills

Education

B.Sc. Phm. Degree

Tools

MS Office

Pharmacy software (Kroll)

Job description

Position Title: Pharmacy Manager - Full Time

Position Type: Permanent

Requisition ID: 40069

Banner: Pharma

Employment Type: Full-Time

Summary:

Contribute to the achievement of strategic goals and objectives for the pharmacy while ensuring the attainment of budgeted financial metrics. Provide direct patient care and manage the pharmacy, including the dispensary and front shop, ensuring adherence to Company standards and Ontario College of Pharmacists' standards of practice.

Specific Responsibilities:

1. Ensure compliance of the Pharmacy department with OCP regulations, other regulatory bodies, and Company policies.
2. Meet all requirements as a Designated Manager with OCP.
3. Perform dispensing, patient counseling, and pharmacy services to satisfy dispensary orders.
4. Act within the expanded scope of pharmacy practice.
5. Provide pharmacy services aligned with Company initiatives.
6. Collaborate with healthcare professionals for patient care.
7. Manage pharmacy hours, opening/closing, and pharmacist scheduling.
8. Organize dispensary functions and personnel for optimal workflow.
9. Complete all pharmacy-related paperwork.
10. Manage OTC business operations and inventory.
11. Schedule pharmacy staff, including pharmacist coverage.
12. Manage unionized staff and resolve staff issues.
13. Stay informed about local competition and business development opportunities.
14. Deliver consistent, exceptional customer service.
15. Maintain store standards and conditions.
16. Oversee cash register operations.

Qualifications:

• B.Sc. Phm. Degree from a 4-year University Pharmacy Program.
• Registered Pharmacist with the Ontario College of Pharmacists.
• Injection and Smoking Cessation certified, registered with OCP.
• Proficient with PC systems, MS Office, and pharmacy software (Kroll).
• HR management skills for hiring, training, and developing staff.
• Leadership qualities to motivate operational achievement.
• Strong financial and operational knowledge of pharmacy management.
• Operational expertise to implement best practices.
• Results-oriented with a focus on ROI and continuous improvement.
• Interpersonal skills for building relationships and fostering a positive environment.
• Effective communication skills.
• Organizational and time management skills.
• Customer service orientation.
• Receptivity to feedback and proactive in task completion.

The responsibilities and relationships of this role may evolve to meet Metro's business objectives.

Metro is committed to diversity and inclusion, reflecting the communities we serve. We welcome applications from all backgrounds and experiences. Please inform us if accommodations are needed during the recruitment process.

Only selected candidates will be contacted. Agencies are asked not to contact us or submit unsolicited applications.