Pharmacy Manager (Contract) — Patient-Centric Care Leader

FreshCo / FreshCo Chalo; Vaughan; On-site; CAD 110,000 - 135,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Retirement plan

Employee share ownership plan

10% in-store discount

Virtual healthcare

Employee assistance program

Learning and development

Parental leave top-up

Paid vacation

Job summary

Sobeys Inc. is hiring for a pharmacist to lead patient-centered care within our national pharmacy network. The role emphasizes delivering high-quality service, program execution, and strong team leadership across locations.

The contract runs through May 2027, with a focus on maintaining regulatory compliance, team development, and exceptional customer experiences in a fast-paced environment.

Qualifications

• Bachelor of Science in Pharmacy from a recognized institution.
• Must be a licensed pharmacist, in good standing, in the province of responsibility.
• Injection and First Aid certification.
• A minimum of 2 years of experience as a licensed pharmacist.

Responsibilities

• Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all staff.
• Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margins, and manage shrinkage.
• Act in the patient’s best interest by implementing and supporting patient-centered care through professional scope of practice and team delivery of company programs.
• Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs.
• Actively engage in all areas of Fusion to ensure a seamless and consistent pharmacy experience across locations.
• Be an ambassador for the company values, championing diversity, equity, and inclusion initiatives, and fostering an inclusive environment within the pharmacy.
• Manage the selection, onboarding, training, development, performance management, and succession planning processes.
• Build and maintain strong team relationships in a supportive and motivating work environment, ensuring an appropriate balance of labor and maximizing team members' potential.
• Ensure all regulatory requirements and company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented and adhered to within the department; train staff accordingly.

Education

Bachelor of Science in Pharmacy

Licensed pharmacist

Job description

Sobeys Inc. is hiring for a pharmacist to lead patient-centered care within our national pharmacy network. The role emphasizes delivering high-quality service, program execution, and strong team leadership across locations.

The contract runs through May 2027, with a focus on maintaining regulatory compliance, team development, and exceptional customer experiences in a fast-paced environment.