Pharmacy Manager

HDGH; Windsor; On-site; CAD 120,000 - 150,000; Full time

Job summary

Hôtel Dieu Grace Healthcare (HDGH) in Windsor, Ontario, is seeking a Pharmacy Manager to oversee all pharmacy services, drive clinical excellence, and ensure safe, evidence-based medication use across the organization.

You will lead pharmacy staff, manage budgets, and collaborate with physicians and nursing to advance patient care, quality improvement, and regulatory compliance.

Qualifications

• Pharmacy degree and licensure with OCP.
• 3–5 years of progressive leadership in healthcare.
• Proficient with medication use and distribution.
• Experience with budgets and payroll systems.
• Strong interpersonal, communication, and organizational skills.
• Ability to cope with high levels of stress.

Responsibilities

• Develop and maintain pharmacy services in accordance with provincial regulations, accepted standards, professional practices and organizational policies.
• Ensure safe and effective medications use processes throughout the organization.
• Support the optimization and implementation of pharmacy information systems and medication automation technologies.
• Troubleshoot technical and front-line staff concerns and oversee satisfactory resolution of issues
• Manage staff scheduling and payroll, performance management and labour relations as required
• Develop and implement departmental goals, policies and procedures
• Monitor workload, staffing levels, productivity and service outcomes.
• Promote evidence-based practices and medication stewardship programs.
• Lead medication safety and quality improvement initiatives
• Monitor and follow up on medication incidents
• Collaborate with physicians, nursing leaders and interdisciplinary teams on patient care initiatives
• Manage and review departmental budgets and monthly financial reports.
• Utilize data and analytics for quality improvement of services and development of new initiatives
• Foster a positive, respectful and inclusive work environment.

Skills

Leadership

Budget management

Regulatory compliance

Interdisciplinary collaboration

Pharmacy operations

Quality improvement

Education

Doctorate of Pharmacy

Licensure with Ontario College of Pharmacists

Tools

Microsoft Office

Pharmacy information systems

Job description

Job Description

The Manager of Pharmacy is responsible for overseeing all operations of pharmacy services including but not limited to the safe, effective and efficient medication management. The manager will support and oversee clinical excellence, regulatory compliance, quality improvement and patient safety initiatives. The role will promote quality patient care by optimizing evidence-based medication use, ensuring medication safety for all that the department serves. The Pharmacy Manager will provide leadership to pharmacy staff, foster interdisciplinary collaboration and drive continuous improvement in pharmacy practice.

Responsibilities

• Develop and maintain pharmacy services in accordance with provincial regulations, accepted standards, professional practices and organizational policies.
• Ensure safe and effective medications use processes throughout the organization.
• Support the optimization and implementation of pharmacy information systems and medication automation technologies.
• Troubleshoot technical and front-line staff concerns and oversee satisfactory resolution of issues
• Manage staff scheduling and payroll, performance management and labour relations as required
• Develop and implement departmental goals, policies and procedures
• Monitor workload, staffing levels, productivity and service outcomes.
• Promote evidence-based practices and medication stewardship programs.
• Lead medication safety and quality improvement initiatives
• Monitor and follow up on medication incidents
• Collaborate with physicians, nursing leaders and interdisciplinary teams on patient care initiatives
• Manage and review departmental budgets and monthly financial reports.
• Utilize data and analytics for quality improvement of services and development of new initiatives
• Foster a positive, respectful and inclusive work environment.

Education and/or Certification

• Undergraduate or Doctorate Degree in Pharmacy
• Licensed and in good standing with the Ontario College of Pharmacists
• 3 to 5 years of progressive leadership experience in a healthcare environment
• Knowledge of governing body for regulated health care professionals
• Knowledge of medication use and distribution
• Computer literacy involving Microsoft Office Software’s including: Outlook, Excel, Word, and PowerPoint
• Excellent time management skills
• Experienced working with budgets, payroll systems and scheduling
• Practice good interpersonal, communication and organizational skills
• Co-ordinate and prioritize work with having the ability to cope with high level of stress.
• Effective advanced skills and competencies in critical thinking and problem solving, negotiation and conflict resolution.
• Superior team building and coaching abilities, both as a leader and a team member.

About the Employer

At Hôtel Dieu Grace Healthcare (HDGH), we believe that being vital means showing up with purpose, passion, and the drive to make a difference. We are not just hiring; we are building a team of individuals who reflect the communities we serve and who bring their whole selves to the work they do.

HDGH is firmly committed to diversity, striving to ensure our organizational structures are representative of the demographic, ethno-cultural, linguistic, and geographic characteristics of the communities we serve. We value the opportunity to provide equitable employment opportunities and accessible employment practices for all communities, including but not limited to persons with disabilities, Indigenous persons, 2SLGBTQIA+ individuals, and members of identified visible minority groups and racialized communities.

Our hiring decisions are based on merit, qualifications, and hospital needs, and we strongly encourage applicants from all backgrounds to apply. If you require accommodations during any stage of the recruitment process, please notify the Human Resources Department at 519.257.5111 ext. 73023 so we can provide you with appropriate services.

And while you are considering joining our team, imagine living in Windsor, Ontario! Canada’s southernmost city which shares the same latitude as Rome, Napa Valley, and Barcelona. Here, you will enjoy miles of waterfront parks, a rich arts and culture scene, and the perks of big city life just across the border in Detroit, all with the charm and affordability of a close-knit, welcoming community.