Pharmacy Fulfillment Associate

Hims & Hers Health, Inc.; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Hims & Hers is building the future of direct-to-patient healthcare in Canada. We seek a Pharmacy Fulfillment Associate to join our North York team and ensure medications are handled safely, accurately, and promptly through the fulfillment process.

The role focuses on inventory management, shipping/receiving, order fulfillment, packing, and warehouse organization; it does not involve dispensing. Ideal candidates thrive in a dynamic setting and value accuracy and patient experience.

Qualifications

• Experience in order fulfillment, shipping and receiving, or warehouse operations.
• Strong organizational and time management skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Ability to work independently while also contributing to a collaborative team.

Responsibilities

• Receive, inspect, and organize incoming shipments and inventory.
• Pick, pack, and prepare patient orders for shipment with a high degree of accuracy.
• Maintain organized inventory and warehouse storage areas.
• Monitor inventory levels and assist with stock replenishment.
• Ensure all orders are fulfilled accurately and efficiently while meeting established service levels.
• Maintain a clean, organized, and safe work environment.
• Follow established pharmacy procedures, safety standards, and company policies.
• Support the team with general warehouse and operational tasks as needed.

Skills

Order fulfillment

Shipping & receiving

Warehouse operations

Time management

Attention to detail

Independent work

English fluency

Team collaboration

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

H&H Ontario Pharmacy is building the future of direct-to-patient healthcare in Canada. Our mission is to make personalized healthcare more accessible by delivering an exceptional patient experience from consultation through delivery.

We're looking for a Pharmacy Fulfillment Associate to join our operations team in North York. In this role, you'll help ensure patients receive their medications safely, accurately, and on time by supporting the day-to-day fulfillment operations of our pharmacy.

This is a hands-on position focused on inventory management, shipping and receiving, order fulfillment, packing, and warehouse organization. While you'll work in a licensed pharmacy environment, this role is primarily centered on fulfillment and logistics rather than prescription preparation or dispensing.

The ideal candidate enjoys staying active, thrives in a fast-paced environment, takes pride in accuracy and organization, and is motivated by playing an important role in delivering a great patient experience.

Shift schedule is Monday-Thursday, 9am-7pm.

Work Environment

• Full-time, onsite position based in North York, Ontario

• Fast-paced warehouse and pharmacy environment

• Requires standing, walking, lifting, and moving inventory throughout the day

• Collaborative team environment with a strong focus on safety, quality, and efficiency

You Will

• Receive, inspect, and organize incoming shipments and inventory

• Pick, pack, and prepare patient orders for shipment with a high degree of accuracy

• Maintain organized inventory and warehouse storage areas

• Monitor inventory levels and assist with stock replenishment

• Ensure all orders are fulfilled accurately and efficiently while meeting established service levels

• Maintain a clean, organized, and safe work environment

• Follow established pharmacy procedures, safety standards, and company policies

• Support the team with general warehouse and operational tasks as needed

You Have

• Experience in order fulfillment, shipping and receiving, or warehouse operations

• Strong organizational and time management skills

• Excellent attention to detail and commitment to accuracy

• Ability to prioritize tasks and work efficiently in a fast-paced environment

• Ability to work independently while also contributing to a collaborative team

• Strong work ethic with a reliable and dependable approach

• Fluency in English

• Previous pharmacy experience is considered an asset

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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