Pharmacy Delivery Operations Specialist

Custom Health Inc.; Mississauga; On-site; CAD 48,000 - 64,000; Full time

Job summary

Custom Health Inc. seeks a Logistics Administrator to support Ontario Pharmacy Operations, ensuring medications and supplies are prepared, documented, and delivered accurately to patients. You will collaborate with pharmacy, customer service, and delivery teams to optimize workflows and patient experiences.

The role focuses on coordinating deliveries, maintaining records, and driving process improvements in a fast-paced healthcare setting in Mississauga, Ontario.

Qualifications

• 1-2 years in logistics, pharmacy operations, healthcare administration, or related field.
• Strong organizational skills and exceptional attention to detail.
• Excellent customer service, communication, and problem-solving abilities.
• Experience with Dock Health, Dymo, or similar systems is an asset.

Responsibilities

• Coordinate and organize daily medication deliveries for timely dispatch.
• Prepare medication strips, Spencer cartridge refills, and other supplies for delivery.
• Maintain delivery records and workflow documentation in Dock Health and related systems.
• Update patient delivery addresses and labeling information to ensure accuracy.
• Perform quality checks to minimize delivery errors and support operational excellence.
• Serve as the primary contact for delivery-related patient inquiries and issue resolution.
• Collaborate with pharmacy, customer service, and delivery partners to optimize workflow.
• Support continuous improvement initiatives to enhance delivery processes and patient satisfaction.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Problem-solving

Tools

Dock Health

Dymo

Job description

Custom Health Inc. seeks a Logistics Administrator to support Ontario Pharmacy Operations, ensuring medications and supplies are prepared, documented, and delivered accurately to patients. You will collaborate with pharmacy, customer service, and delivery teams to optimize workflows and patient experiences.

The role focuses on coordinating deliveries, maintaining records, and driving process improvements in a fast-paced healthcare setting in Mississauga, Ontario.