Pharmacy Operations Assistant - Onsite Mississauga

McKesson’s Corporate; Mississauga; On-site; CAD 38,000 - 51,000; Full time

Job summary

McKesson is seeking a Pharmacy Assistant to support pharmacy operations, including prescription processing, inventory management, and patient communications. You will work closely with pharmacists to ensure safe, accurate dispensing and optimal patient experience in a Mississauga location.

The role emphasizes adherence to SOPs, regulatory guidelines, and timely shipping, with onsite work Monday to Friday in our Mississauga pharmacy. Strong communication and detail orientation are essential.

Qualifications

• High School Diploma or equivalent.
• Strong attention to detail and organizational skills.
• Comfortable working with computer systems and learning new software.
• Effective verbal and written communication skills.

Responsibilities

• Provide excellent customer service via phone and email with patients, healthcare professionals, and internal teams.
• Create and maintain patient profiles in pharmacy systems, including Kroll.
• Process prescriptions and support medication dispensing activities under pharmacist supervision.
• Coordinate patient appointments, refill requests, and medication shipment schedules.
• Process third-party billing and assist in resolving reimbursement and adjudication issues.
• Maintain accurate documentation related to prescriptions, benefits coordination, copayments, and reimbursement activities.

Skills

Customer service

Attention to detail

Verbal & written communication

Team player

Multi-tasking

Education

High School Diploma

Tools

Kroll

Job description

McKesson is seeking a Pharmacy Assistant to support pharmacy operations, including prescription processing, inventory management, and patient communications. You will work closely with pharmacists to ensure safe, accurate dispensing and optimal patient experience in a Mississauga location.

The role emphasizes adherence to SOPs, regulatory guidelines, and timely shipping, with onsite work Monday to Friday in our Mississauga pharmacy. Strong communication and detail orientation are essential.