Pharmacy Assistant — Patient Care & Flexible Schedules

Shoppers Drug Mart Inc.; Ponoka; On-site; CAD 24,000 - 30,000; Full time

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Assistant to support dispensing prescriptions, assist in pharmacy services, and help maintain daily operations.

You will greet customers, collect prescription details, and escalate clinical questions to the pharmacist while ensuring accuracy in cash handling and confidentiality. Key tasks include processing orders, third-party billing, data entry, and filing documentation per Pharmacy Standards of Practice.

Qualifications

• High School Diploma or equivalent required.
• Pharmacy Assistant diploma preferred.
• Previous Pharmacy Experience preferred.
• Effective organizational skills, ability to multi task.
• Problem Solving Skills.
• Strong attention to detail.

Responsibilities

• Greet customer promptly and gather prescription information according to Standards
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception, of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice
• Assist in prescription preparation to company’s standards and professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills

Customer service

Multi tasking

Attention to detail

Problem solving

Organizational skills

Education

High School Diploma

Pharmacy Assistant diploma preferred

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Assistant to support dispensing prescriptions, assist in pharmacy services, and help maintain daily operations.

You will greet customers, collect prescription details, and escalate clinical questions to the pharmacist while ensuring accuracy in cash handling and confidentiality. Key tasks include processing orders, third-party billing, data entry, and filing documentation per Pharmacy Standards of Practice.