Pharmacy Assistant — Patient Care & Prescription Support

Shoppers Drug Mart Inc.; Calgary; Presencial; CAD 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Descripción de la vacante

Shoppers Drug Mart Inc. is hiring a Pharmacy Assistant to support dispensing prescriptions, assist in delivering pharmacy services, and maintain pharmacy operations in line with Pharmacy Standards of Practice.

You will help provide superior, timely, and friendly service to customers. The role emphasizes handling prescription information, data entry, and coordination with pharmacists, with emphasis on confidentiality and accuracy.

Formación

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem Solving Skills
• Strong attention to detail

Responsabilidades

• Greet customer promptly and gather prescription information according to Standards
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception, of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice
• Assist in prescription preparation to company's standardsand professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Conocimientos

Organizational skills

Multi-tasking

Problem solving

Attention to detail

Previous pharmacy experience

Educación

High School Diploma

Pharmacy Assistant diploma

Descripción del empleo

Shoppers Drug Mart Inc. is hiring a Pharmacy Assistant to support dispensing prescriptions, assist in delivering pharmacy services, and maintain pharmacy operations in line with Pharmacy Standards of Practice.

You will help provide superior, timely, and friendly service to customers. The role emphasizes handling prescription information, data entry, and coordination with pharmacists, with emphasis on confidentiality and accuracy.