Pharmacy Assistant: Patient Care & Dispensing

Shoppers Drug Mart Inc.; London; Hybrid; CAD 26,000 - 33,000; Full time

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Assistant to support dispensing prescriptions, assist with pharmacy services, and help maintain daily store operations in Canada. You will work under supervision to ensure accuracy, patient safety, and courteous service.

You will greet customers, process prescriptions, handle data entry, assist with third-party billing, and ensure confidentiality while upholding pharmacy standards. A diploma or equivalent and prior pharmacy experience are valued.

Qualifications

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem Solving Skills
• Strong attention to detail

Responsibilities

• Greet customer promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception, of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice
• Assist in prescription preparation to company's standardsand professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills

Organizational skills

Multitasking

Problem solving

Attention to detail

Pharmacy experience

Education

High School Diploma

Pharmacy Assistant diploma

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Assistant to support dispensing prescriptions, assist with pharmacy services, and help maintain daily store operations in Canada. You will work under supervision to ensure accuracy, patient safety, and courteous service.

You will greet customers, process prescriptions, handle data entry, assist with third-party billing, and ensure confidentiality while upholding pharmacy standards. A diploma or equivalent and prior pharmacy experience are valued.