Pharmacy Assistant

Loblaw Companies Limited; Lévis; On-site; CAD 35,000 - 40,000; Full time

Job summary

Loblaw Companies Limited is seeking a Pharmacy Assistant in Lévis, Canada. This role involves assisting with the technical functions of dispensing prescriptions, customer service, and maintaining pharmacy operations as per industry standards.

The ideal candidate will have a High School Diploma, effective organizational skills, and attention to detail. Previous pharmacy experience is preferred. We provide a supportive work environment and are committed to accessibility for all candidates.

Qualifications

• Previous Pharmacy Experience preferred.
• Candidates must be 18 years or older.

Responsibilities

• Assist with prescription preparation and delivery of pharmacy services.
• Greet customers and gather prescription information.
• Manage incoming faxes and phone inquiries.

Skills

Effective organizational skills

Ability to multi-task

Problem solving skills

Strong attention to detail

Education

High School Diploma; Pharmacy Assistant course preferred

Job description

Summary

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

Responsibilities

Customer Service

• Greet customer promptly and gather prescription information according to Standards.
• Perform duties in priority according to Role assigned on Role Assignment Schedule.
• Refer to the pharmacist all clinical inquiries.
• Set realistic customer expectations as to wait times.
• Locate and cash out prescriptions and any ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
• Prepare and submit orders with the exception of controlled drugs and narcotics.
• Adjudicate third party billing, online and manage manual Third‑Party Accounts.
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs.
• Accurately file completed documentation as per Pharmacy Standards of Practice.

Prescription Workflow

• Assist in prescription preparation to company’s standards and professional services.
• Data entry for new prescriptions, and managing refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills & Qualifications

• High School Diploma; Diploma from a Pharmacy Assistant credited course preferred.
• Previous Pharmacy Experience preferred.
• Effective organizational skills, ability to multi‑task.
• Problem solving skills.
• Strong attention to detail.

Legal & Compliance

Candidates who are 18 years or older are required to complete a criminal background check.

We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability can be made at any stage of application and employment.

We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.