Student - Pharmacy Assistant

Bayshore HealthCare; Edmonton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Stability

Job summary

Bayshore HealthCare is seeking a Pharmacy Assistant to support pharmacists in prescription processing, billing, and patient coordination. You will handle data entry, prepare medications for review, and assist with inventory management and warehousing as needed.

The role requires strong organizational and communication skills, experience with Kroll software, and the ability to multitask in a fast-paced environment. Some duties include scheduling deliveries and maintaining accurate records.

Qualifications

• Pharmacy Assistant Certificate/Diploma from an accredited institution is preferred.
• Experience in a busy community or specialty pharmacy setting is preferred.

Responsibilities

• Assist the pharmacist in maintaining laws and policies.
• Schedule repeat medication deliveries with patients.
• Data entry of prescriptions including lot numbers and expiry dates.
• Enter prescriptions into Kroll and process them for adjudication.
• Process refill medications in Kroll and coordinate with insurers.
• Resolve billing issues with third‑party providers.
• Assist in dispensing activities and prepare labeling for medications.
• Maintain inventory levels and rotate stock.
• Handle pharmacy records and dispensing logs.
• Collaborate with healthcare team and document activities per procedures.

Skills

Strong organizational skills

Strong computer skills

Excellent communication (phone/email)

Ability to multitask

Team player

Attention to detail

Education

Pharmacy Assistant Certificate/Diploma

Tools

Kroll

Job description

JOB SUMMARY

Under the direct supervision of a licensed Pharmacist, the assistant works under the guidance of the Pharmacist to process prescription refills, private third-party billing, interacts with internal and external stakeholders, prepare prescription medication for review by a licensed pharmacist or technician, and patient scheduling for delivery and refill. The assistant may also be required to assist with dispensing activities, manage inventory levels and provide warehouse support.

DUTIES AND RESPONSIBILITIES

• Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
• Communicates clearly with patients to schedule repeat medication deliveries.
• Perform prescription data entry including the tracking of drug lot numbers and expiry dates as required.
• Assist the pharmacist in entering prescriptions into the prescription software (Kroll), and processing and adjudicating prescriptions.
• Assist the pharmacist in processing refill medications through the prescription software (Kroll).
• Communicates with patients regarding their third-party insurance provider to resolve billing issues.
• Communicates with patients’ third-party plans to troubleshoot rejected claims.
• Assists the pharmacist in dispensing activities which may include:
  • Accurate preparation and labeling of medications as allowed by law.
  • Documenting lot and expiry date of dispensed medication.
  • Preparing compounding sheets for the preparation of medication.
  • Appropriate assembly of drugs and supplies by matching codes and quantities from the compounding document.
  • Ensures prescriptions and/or compounding products are matched to the right delivery just prior to shipping.
• Assists the pharmacist or pharmacy technician in maintaining accurate and appropriate inventory levels including reviewing expiry dates and proper stock rotation.
• Orders, receives, and stores medications and supplies as per pharmacy policy.
• Performs physical inventories and cycle counts according to (P&Ps).
• Maintains pharmacy records including prescription filing and documenting required information on dispensing records.
• Communicates appropriately with all members of the healthcare team.
• Documents appropriately according to P&Ps, all activities using required paperwork (logs).
• Participates in Performance Improvement and Quality Assurance activities education programs and department/branch meetings.
• Assists with tracking of medication shipments and managing any delivery excursions.
• Reports adverse events per P&P.
• Liaise collaboratively with internal and external stakeholders, including but not limited to patient support program personnel, clinic and nursing staff, scheduling team.
• Contributes to maintaining a clean and tidy work environment.
• Understands the pharmacy operation which may require performing other duties as assigned.

QUALIFICATIONS Education and Experience

• Pharmacy Assistant Certificate/Diploma from an accredited institution is preferred.
• Experience in a busy community pharmacy setting or specialty pharmacy setting is preferred.

Other Skills and Abilities

• Strong organizational skills
• Strong computer skills (word processing, database, and spreadsheet programs etc.)
• Experience with Kroll computer software.
• Strong communication skills via phone/email and in person.
• Ability to multitask and work well in a team environment.
• Motivated, self-disciplined, and able to work independently.
• Strong attention to detail.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing. At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.