Pharmacy Assistant, Hourly Part Time Day

Shoppers Drug Mart; Surrey; On-site; CAD 26,174 - 32,029; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart is seeking a Pharmacy Assistant to assist with dispensing prescriptions and support pharmacy operations in Surrey. You will greet customers, process orders, and refer clinical questions to the Pharmacist while maintaining confidentiality and accurate data entry.

Responsibilities include prescription processing, third-party billing support, and helping with administration and workflow so that customers receive timely, friendly service.

Qualifications

• High School Diploma required.
• Pharmacy Assistant credited course preferred.
• Previous Pharmacy experience preferred.
• Strong organizational and multitasking abilities required.
• Attention to detail and problem solving are essential.

Responsibilities

• Assist with prescription dispensing and workflow.
• Refer clinical inquiries to the Pharmacist.
• Handle administration tasks and third‑party billing.
• Maintain confidentiality and accuracy in data entry.
• Provide timely, pleasant customer service.

Skills

Customer service

Organizational skills

Multitasking

Problem solving

Attention to detail

Education

High School Diploma

Pharmacy Assistant diploma (preferred)

Job description

Summary

Assist with the technical functions of dispensing prescriptions, participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and provide superior, timely, and pleasant service to customers.

Customer Service

• Greet customers promptly and gather prescription information according to Standards.
• Perform duties in priority according to Role assigned on Role Assignment Schedule.
• Refer clinical inquiries to the pharmacist.
• Set realistic customer expectations regarding wait times.
• Locate and cash out prescriptions and ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
• Prepare and submit orders except for controlled drugs and narcotics.
• Adjudicate third‑party billing, online and manage manual Third‑Party Accounts.
• Answer telephone calls and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating callbacks.
• Accurately file completed documentation as per Pharmacy Standards of Practice.

Prescription Workflow

• Assist in prescription preparation to company's standards and professional services.
• Data entry for new prescriptions and managing refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Efficiently count or measure, package, and label prescriptions as per Pharmacy Standards.
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills & Qualifications

• High School Diploma.
• Diploma from a Pharmacy Assistant credited course preferred.
• Previous Pharmacy Experience preferred.
• Effective organizational skills, ability to multi‑task.
• Problem solving skills.
• Strong attention to detail.

Benefits

• Flexible and varied schedules.
• Competitive pay.
• Online learning through Academy.

Hiring Range

$19.00 - $23.25 per hour.

Accommodation

Accommodation is available upon request for applicants and colleagues with disabilities.