Pharmacy Assistant

AmerisourceBergen; Burlington; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a purpose-driven organization where your contributions will help improve the lives of people and animals. This innovative firm is seeking a Pharmacy Assistant to support pharmacists in various tasks, including filling prescriptions, managing inventory, and ensuring customer satisfaction. You'll be part of a collaborative team that values inclusivity and personal growth, with opportunities for professional development and mentorship. If you're passionate about making a difference in healthcare, this role is perfect for you. Embrace the chance to thrive in a dynamic environment focused on creating healthier futures.

Benefits

Medical Insurance

Dental Insurance

Vision Care

Paid Parental Leave

Professional Development Resources

Employee Resource Groups

Volunteer Activities

Backup Dependent Care

Adoption Assistance

Infertility Coverage

Qualifications

• High school diploma preferred; pharmacy experience is an asset.
• Proficiency in Kroll and Microsoft Office applications required.

Responsibilities

• Assist in filling prescriptions and maintaining pharmacy records.
• Process prescriptions using Kroll software and manage inventory.
• Provide excellent customer service and support to patients.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Analytical Skills

Mathematical Skills

Problem-Solving Skills

Education

High School Diploma

Tools

Kroll Pharmacy Software

Microsoft Office

Job description

time left to apply End Date: May 7, 2025 (26 days left to apply)

job requisition id R256556

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Primary Duties and Responsibilities:

• Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions;
• Assist patients picking up prescriptions;
• Enter, scan and process prescriptions using Kroll Pharmacy software;
• Maintain accurate data in pharmacy files and computer drives;
• Verify that customer receives correct prescription(s);
• Maintain workflow through effective task prioritization and teamwork;
• Answer the phone and respond to inquiries from internal and external customers;
• Screen telephone calls for the Pharmacist(s);
• Order, receive and maintain inventory of medications;
• Prepare and process billings, claims, disbursements and related documents;
• Review invoices or other documentation;
• Pack and ship prescription orders according to established protocols;
• Maintain pharmacy records;
• Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations;
• Assist in general housekeeping and administrative duties;
• The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time;
• May be required to be on standby/on call as part of this role.

Experience and Educational Requirements:

• High school diploma preferred;
• Pharmacy experience an asset;
• Proficiency in Kroll an asset;
• Proficiency in Microsoft Office applications (Outlook, Word, Excel);
• Organized with the ability to multi-task and maintain accuracy;
• Excellent communication, customer service and interpersonal skills;
• Ability to work independently and in a team environment;
• Bilingualism, French/English is an asset.

Minimum Skills, Knowledge and Ability Requirements:

• Working knowledge of pharmaceutical distribution industry;
• Strong analytical and mathematical skills;
• Ability to communicate effectively both orally and in writing;
• Effective interpersonal and leadership skills;
• Effective organizational skills; attention to detail;
• Ability to consistently meet deadlines;
• Previous experience in cold-chain distribution an asset;
• Previous experience with biological and/or cytotoxic medication and sterile preparation an asset;
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently;
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs;
• As part of your job duties, you may be required to lift up to 50 lbs.

What Cencora offers:

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Equal Employment Opportunity:

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis.

Accessibility Policy:

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.