Pharmacy Access & Authorization Specialist

Cencora, Inc.; British Columbia; Híbrido; CAD 53.000 - 82.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision care

Training programs and professional dev

Paid parental leave

Descripción de la vacante

Cencora, Inc. in Canada is seeking a Pharmacy Support Specialist to help with documentation, payer interactions, and prior authorization workflows. You will support patient access by ensuring accurate case notes and timely processing.

The role requires 3+ years in pharmacy support or related healthcare administration, HIPAA training, and a commitment to privacy and quality. The company offers a generous benefits package, training programs, and opportunities for professional growth.

Formación

• 3+ years of experience in pharmacy support or related roles.
• Experience with prior authorization processing and insurance verification.
• HIPAA or applicable compliance training required.

Responsabilidades

• Supports documentation compliance by recording patient interactions and updating case notes in pharmacy systems.
• Processes prior authorization requests by collecting clinical documentation and submitting forms.
• Verifies insurance coverage by reviewing patient insurance cards and formulary information.
• Supports financial assistance enrollment by collecting eligibility information and submitting paperwork to programs.
• Coordinates specialty pharmacy referrals by verifying insurance benefits and scheduling patient calls.
• Responds to routine patient inquiries with status updates and scripted responses.
• Tracks pending prior authorizations by monitoring submission dates and notifying staff of delays.

Conocimientos

Pharmacy support

Prior authorization

Insurance verification

Healthcare administration

Educación

Associate's degree or equivalent in healthcare field

HIPAA/compliance training

Descripción del empleo

Cencora, Inc. in Canada is seeking a Pharmacy Support Specialist to help with documentation, payer interactions, and prior authorization workflows. You will support patient access by ensuring accurate case notes and timely processing.

The role requires 3+ years in pharmacy support or related healthcare administration, HIPAA training, and a commitment to privacy and quality. The company offers a generous benefits package, training programs, and opportunities for professional growth.