Pharmacist: Full-Scope Care & Community Leader

Shoppers Drug Mart Inc.; Georgetown; Hybrid; CAD 102,000 - 132,000; Full time

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Manager to oversee on-duty pharmacy operations, provide patient and provider consultations, and supervise dispensing activities.

The role emphasizes full-scope professional services, adherence to regulations, and maintaining dispensary integrity. Responsibilities include counselling on prescriptions, managing privacy, and coordinating with health care professionals to ensure accurate, safe medication use.

Qualifications

• Independent thinking and decision making in pharmacy operations.
• Plan, coordinate and delegate assignments; coach pharmacy staff.
• Proven ability to drive business, lead by example, support programs.
• Commitment to exceptional customer service.
• Strong problem-solving skills and action planning.
• Knowledge of pharmacy systems and privacy requirements.
• Ensure health and safety procedures are followed.
• Complete mandatory training and continuing education when needed.

Responsibilities

• Manage pharmacy operations while on duty.
• Provide consultation to customers and health care providers.
• Dispense medication and ensure accuracy of prescriptions.
• Maintain dispensary records per legislation and policy.
• Communicate with other health care professionals within the circle of care.
• Control access to dispensary and review workflow queues.
• Review stock levels and oversee medication orders from wholesalers.
• Ensure documentation and reporting for controlled substances as required.

Skills

Independent thinking

Coaching

Leadership

Customer service

Problem solving

Pharmacy systems

Health & Safety

Training & development

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Manager to oversee on-duty pharmacy operations, provide patient and provider consultations, and supervise dispensing activities.

The role emphasizes full-scope professional services, adherence to regulations, and maintaining dispensary integrity. Responsibilities include counselling on prescriptions, managing privacy, and coordinating with health care professionals to ensure accurate, safe medication use.