Pharmacist — Flexible Schedules & Community Care Leader

Shoppers Drug Mart; Sherwood Park; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Discount program

Flexible schedules

Online learning through Academy

Accommodation available upon request

Job summary

Shoppers Drug Mart in Alberta is seeking a Pharmacy Manager to oversee on‑duty operations, consult with patients and healthcare providers, and ensure dispensing accuracy within regulatory scope.

You will lead a team, manage workflow and inventory, maintain compliance records, and uphold exceptional customer service in a community-focused setting.

Join a locally owned store with the support of a national brand, offering flexible scheduling, competitive pay, and ongoing education through Academy.

Qualifications

• Independent thinking and decision making - makes decisions when dealing with issues or problems.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem-solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset.
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.
• Complete mandatory training and voluntary continuing education workshops, as needed

Responsibilities

• Acknowledge all customers approaching the Pharmacy
• Provide counselling on prescriptions, over the counter/behind the counter products
• Ensure privacy requirements are met, including customer confidentiality and consent management
• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues on a daily basis
• Regular review of 'will call' bins, in accordance with established SOPs
• Review stock to identify expired inventory
• Oversight of current stock levels and medication orders from wholesaler
• Maintain records required in accordance with legislation, standards of practice, and policy
• Communicate with other health care professionals within the circle of care to provide customer care
• File incident reports when any customer or staff medication or privacy incidents occur

Skills

Independent thinking

Coaching Pharmacy colleagues

Business acumen

Customer service excellence

Regulatory compliance knowledge

Job description

Shoppers Drug Mart in Alberta is seeking a Pharmacy Manager to oversee on‑duty operations, consult with patients and healthcare providers, and ensure dispensing accuracy within regulatory scope.

You will lead a team, manage workflow and inventory, maintain compliance records, and uphold exceptional customer service in a community-focused setting.

Join a locally owned store with the support of a national brand, offering flexible scheduling, competitive pay, and ongoing education through Academy.