Community Pharmacist: Flexible Schedules & Growth

Shoppers Drug Mart Inc.; Toronto; On-site; CAD 67,000 - 87,000; Full time

Benefits offered by this job

Discount program

Flexible schedules

Online learning

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Lead to manage the Pharmacy on duty, supervise dispensing, and provide consultation to customers and health care providers, while delivering services within full scope.

You will ensure privacy and regulatory compliance, maintain records, and collaborate with other health care professionals to support patient care. This role emphasizes accuracy, customer service, and efficient workflow in a community pharmacy setting.

Qualifications

• Independent thinking and decision making in pharmacy settings
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed

Responsibilities

• Provide counselling on prescriptions and health products
• Manage privacy, confidentiality and consent requirements
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with health care professionals to support patient care
• Maintain records in accordance with legislation and standards
• Oversee dispensary workflow and inventory management
• Ensure store image and customer service standards are upheld

Skills

Independent thinking

Planning and delegation

Business drive

Customer service

Professionalism

Problem solving

Pharmacy systems knowledge

Health & safety adherence

Training and education

Tools

Pharmacy systems

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Lead to manage the Pharmacy on duty, supervise dispensing, and provide consultation to customers and health care providers, while delivering services within full scope.

You will ensure privacy and regulatory compliance, maintain records, and collaborate with other health care professionals to support patient care. This role emphasizes accuracy, customer service, and efficient workflow in a community pharmacy setting.