Pharmacist Assistant - Part Time

Metro Mon; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Pharmacist Assistant to join their team on a part-time basis. In this role, you will support pharmacists in delivering exceptional pharmacy services while ensuring compliance with operating standards and regulations. Your responsibilities will include dispensing medications, managing patient profiles, and providing outstanding customer service. This position offers a chance to work in a dynamic environment where your contributions will directly impact patient care and community health. If you are passionate about pharmacy and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Minimum 2 years experience in retail pharmacy required.
• Proficient with pharmacy software and MS Office programs.

Responsibilities

• Support pharmacists in providing dispensary services.
• Perform inventory tasks and maintain patient profiles.
• Assist with customer inquiries and sales floor duties.

Skills

Interpersonal Skills

Customer Service Skills

Organizational Skills

Initiative

Communication Skills

Education

Pharmacy Assistant Program

Tools

Kroll

MS Office

Job description

Position Title: Pharmacist Assistant - Part Time

Requisition ID: 41130

Career Group (ADSP): Pharmacy

Division: Pharmacy 2592 (01003671)

Department: [[filter6]]

Position Location: [[filter3]]

Position Type: Permanent

Location: 509 Commissioners Rd W London, ON
Shift: Days, Evenings & Weekends

Summary:
Support pharmacists operationally in providing dispensary and pharmacy services and achieving Company initiatives. The Pharmacy Assistant will receive direction from the pharmacist on duty and Pharmacy Manager in working towards achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists' standards of practice.

Specific Responsibilities:

• Performs all aspects of the technical act of dispensing.
• Receives prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations.
• Establishes and maintains patient profiles, and scans and files patient records.
• Contacts prescribers for various functions.
• Answers phones and checks IVR voicemail messages.
• Provides customer assistance with merchandise on the sales floor and at the cash register.
• Checks emails and responds accordingly.
• Receives orders and ensures product received matches invoices and is received in good condition, and then is stored/put away appropriately.
• Performs inventory-related tasks.
• Enters and reconciles invoices/credits and maintains shrink logs.
• Utilizes wholesaler websites for various functions.
• Assists with dispensary paperwork as directed.
• Maintains store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required.
• Performs other duties as assigned by the Pharmacy Manager or Pharmacist.
• Follows all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations.

Qualifications:

• Education – Pharmacy Assistant Program
• Experience - Minimum of 2 years in retail pharmacy.
• Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
• Interpersonal skills to build strong working relationships and positive work environment.
• Language skills to communicate clearly and listen carefully in a respectful manner.
• Organizational skills to prioritize, plan ahead, manage time and be punctual.
• Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
• Receptive to constructive feedback for continuous improvement.
• Initiative to identify and complete tasks independently.

Relationships:
Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist and Pharmacy Technician. They interact with internal contacts (Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, Metro IT) and external contacts (customers and direct pharmacy vendors: McMahon, Kroll Canada).

Metro is dedicated to fostering a diverse work environment. We will consider all qualified applicants for employment. Applicants that meet the qualifications will be contacted for an interview.

Metro is committed to accommodating applicants and employees with disabilities. Should you require accommodation or this job description to be available in an accessible format, please advise.

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.