Pharma QA Manager - Packaging & Quality Systems

Teva; Toronto; On-site; CAD 99,000 - 123,000; Full time

Benefits offered by this job

Health benefits

Bonus eligibility

ESPP

Pension/retirement plan

Paid time off

Job summary

Teva Canada is seeking an experienced Manager, Quality Assurance to provide leadership for QA activities supporting packaging operations and facility quality systems. You will ensure GMP/cGMP compliance and drive continuous improvement across quality operations.

You will lead QA teams, support regulatory compliance, and partner with cross-functional stakeholders to maintain high standards of quality and operational excellence. Occasional travel may be required.

Qualifications

• Bachelor's degree in science-related field.
• Minimum 5 years of experience in Quality Assurance, Technical Services, and/or Production within the pharmaceutical industry.
• Previous supervisory or people leadership experience is preferred.
• Strong knowledge of GMP, cGMP, and pharmaceutical quality systems.
• Experience with TrackWise, Oracle, LIMS, Smart QA, and Microsoft Office applications.
• Understanding of pharmaceutical manufacturing, packaging operations, investigations, and validation activities.
• Knowledge of FDA and Health Canada regulations.
• Strong leadership and coaching skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional organizational and project management skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills and the ability to collaborate across functions.

Responsibilities

• Provide QA oversight for packaging operations and facility quality activities.
• Lead investigations related to packaging components, raw materials, bulk products, and finished products.
• Ensure CAPAs are implemented and tracked.
• Manage customer, healthcare professional, and regulatory product complaints with timely investigations.
• Oversee product release activities and packaging batch documentation review.
• Direct retained sample management and returned goods processes per SOPs and GMP.
• Serve as QA Ecosystem Lead for quality systems deployment and maintenance.
• Guide Production, Quality, and Compliance teams on quality procedures.
• Support validation, change controls, environmental monitoring, and audits.
• Lead, coach, and develop team members and promote continuous improvement.
• Participate in regulatory inspections and internal audits.
• Promote EHS practices and support incident investigations.

Skills

QA leadership

GMP & cGMP

Investigations

Regulatory knowledge

TrackWise

Oracle

LIMS

Smart QA

Microsoft Office

Packaging operations

Pharma manufacturing

Education

BSc in Science

Tools

TrackWise

Oracle

LIMS

Smart QA

Job description

Teva Canada is seeking an experienced Manager, Quality Assurance to provide leadership for QA activities supporting packaging operations and facility quality systems. You will ensure GMP/cGMP compliance and drive continuous improvement across quality operations.

You will lead QA teams, support regulatory compliance, and partner with cross-functional stakeholders to maintain high standards of quality and operational excellence. Occasional travel may be required.