Pet Store Manager: Lead a Caring Team of Pet Experts

Pet Valu Canada Inc. (Company); Emerald Park; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Management training

Product knowledge

Employee discounts

Competitive wages

Paid benefits

Pet oriented career-building enviro n

Job summary

Pet Valu Canada Inc. in Emerald Park, Saskatchewan, is seeking a Store Manager to coach and develop a store team, delivering world-class service and helping Pet Parents find the right nutrition and supplies for their pets.

You will recruit, schedule, train, and supervise staff, maintain store standards, manage inventory, and foster community partnerships with local shelters and rescues to support adoption events and pet welfare.

Qualifications

• Minimum of 2 years customer service and retail store management experience
• Enthusiasm for learning & growth in pet care industry
• Outgoing and friendly personality with strong customer service skills
• Ability to work weekends and evenings
• Reliable transportation to the store
• Observe and coach employees to improve sales and service
• Capacity for understanding inter-team conflicts and escalating when necessary
• Working knowledge of POS system
• Ability to lift 50lbs repetitively
• Industry experience in pet retail is an asset

Responsibilities

• Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
• Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
• Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
• Business Results coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

Skills

Customer service

Retail management

Team leadership

Scheduling

Training

Inventory management

POS system

Communication

Tools

POS system

Job description

Pet Valu Canada Inc. in Emerald Park, Saskatchewan, is seeking a Store Manager to coach and develop a store team, delivering world-class service and helping Pet Parents find the right nutrition and supplies for their pets.

You will recruit, schedule, train, and supervise staff, maintain store standards, manage inventory, and foster community partnerships with local shelters and rescues to support adoption events and pet welfare.