Personal Support Worker Coordinator

Southbridge Care Homes; Pickering; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading care home in Ontario is seeking a Personal Support Worker Coordinator to oversee and support PSWs in delivering quality care to residents. This role involves managing daily operations, ensuring compliance with care standards, and mentoring staff. Ideal candidates will have a PSW Certificate or be enrolled in a nursing program, along with strong communication and leadership skills.

Qualifications

• Personal Support Worker Program Certificate or Diploma required.
• Knowledge of WHMIS, First Aid, and CPR is essential.
• Strong communication and leadership skills are necessary.

Responsibilities

• Ensure compliance with FLTCA and accreditation standards.
• Supervise and mentor PSWs, conducting performance evaluations.
• Maintain accurate electronic documentation of resident care.

Skills

Strong communication skills

Leadership qualities

Knowledge of WHMIS

Knowledge of care planning systems

Education

Personal Support Worker Program Certificate or Diploma

Current enrollment in a nursing program (at least one year completed)

Job description

Join to apply for the Personal Support Worker Coordinator role at Southbridge Care Homes

Job Title: Personal Support Worker Coordinator

Location: Pickering

Home: Orchard Villa

Qualification

The PSW Coordinator oversees, supports, and monitors PSWs to ensure that direct personal and nursing care meet the holistic needs of residents in accordance with Southbridge’s policies and procedures. This position also manages the daily operations of PSWs, ensuring they have the necessary tools, equipment, and resources on all shifts.

Minimum Requirements

• Personal Support Worker Program Certificate or Diploma, or current enrollment in a nursing program (at least one year completed), meeting standards set by relevant regulatory bodies.
• Knowledge of care planning systems and documentation.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team, demonstrating leadership qualities.
• Knowledge of WHMIS, Workplace Safety, First Aid, CPR, and optional training in Gentle Persuasive Approach.
• Current Vulnerable Sector Police Check, immunization, and vaccination records.
• Good attendance record.

Responsibilities

• Ensure compliance with FLTCA, accreditation standards, and organizational policies to provide quality care.
• Maintain accurate electronic documentation of resident care.
• Contribute to policy development and staff orientation.
• Assist in developing and updating resident care plans.
• Supervise and mentor PSWs, including conducting interviews and performance evaluations.
• Provide education and training, including safe lifts and transfers.
• Promote professional communication with residents, families, and staff.
• Participate in audits, reports, and safety programs.
• Ensure PSWs have necessary tools and resources.
• Participate in infection prevention, health & safety, and quality improvement activities.
• Respect residents’ rights, privacy, and confidentiality.

Additional Information

• Participate in IPAC practices and safety drills.
• Work in environments involving residents with responsive behaviors.
• Follow occupational health and safety legislation and policies.
• Uphold privacy and confidentiality standards.
• Ensure resident and family safety, and perform other duties as assigned.