Personal Lines Insurance Broker

Aon plc; Canada; Hybrid; CAD 57,000 - 65,000; Full time

Benefits offered by this job

Incentive earnings opportunities

Comprehensive benefits package

Job summary

Aon plc is seeking a Personal Lines Insurance Broker in Canada to advise clients on home and auto coverage, quotes, and pricing. You will work in a fast-paced environment with specific targets and leverage insurer portals and our internal BMS to ensure accurate underwriting and timely responses.

You will build trusted relationships with clients and colleagues, maintain licensing, and pursue CIP/CAIB or equivalent assets to advance your career within a market-leading risk solutions firm.

Qualifications

• 2+ years' experience in Home and Auto Personal Lines insurance with proven customer service success preferred.
• Post-secondary diploma or degree is an asset.
• Valid provincial license required; CIP and CAIB certifications are assets.
• License for other provinces or open to take them is preferred.

Responsibilities

• Communicate with clients via incoming phone queue, outgoing phone requests, and email in an efficient and positive manner.
• Provide knowledgeable insurance advice to clients on current prices, coverage, and opportunities.
• Stay up to date with insurer market changes and follow all insurer and Aon workflows to ensure accuracy and minimize E&O exposure.
• Advise and process client requests in insurer portals and our BMS ensuring underwriting criteria is met and the client informed.
• Help drive results by supporting and implementing initiatives that increase sales and retention opportunities within the Personal Lines team.
• Upsell or cross-sell products/services to existing clients or new business prospects.
• Build relationships with prospective clients, colleagues, underwriters, and industry professionals.

Skills

Customer service

Communication skills

Time management

Organization

Interpersonal skills

Relationship building

Education

Post-secondary diploma or degree

CIP/CAIB certifications assets

Tools

Insurer portals

BMS

Job description

Personal Lines Insurance Broker

Do you enjoy sharing your expertise to educate clients? Do you want to work with an organization that values your skillsets and is committed to your development? If you have answered yes to these two questions – we have an opportunity for you!

The salary range for this position is {$56588 –- $65000}. The actual salary will vary based on applicant's education, experience, skills and abilities, as well as internal equity. The salary may also be adjusted based on applicant's geographic location.

Aon also offers you a generous incentive earning opportunity and a comprehensive benefits package.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Communicate with clients via incoming phone queue, outgoing phone requests, and email in an efficient and positive manner
• Provide knowledgeable insurance advice to clients on current prices, coverage, and opportunities
• Stay up to date with insurer market change and follow all insurer and Aon workflows to ensure accuracy and minimize E&O exposure
• Advise and process client requests in insurer portals and our BMS ensuring all underwriting criteria is correct and the client informed to ensure mutually agreeable outcome
• Help drive results by supporting and implementing initiatives that will increase sales and retention opportunities within the Personal Lines team
• Upsell or cross-sell products/service to existing clients or new business prospects
• Comfortable working in a fast-paced environment with specific targets
• Build relationships with prospective clients, colleagues, underwriters, and industry professionals

How this opportunity is different

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. As a Service Broker you will report directly to the Team Leader of Commercial Risk Solutions.

Skills and experience that will lead to success

• 2+ years' experience in Home and Auto Personal Lines insurance with proven customer service success preferred
• Post-secondary diploma or degree or a combination of education and equivalent years is a definite asset
• Demonstrated ability to manage time effectively and prioritize requests while maintaining a positive attitude
• High level of organization, efficiency, and attention to detail
• Excellent interpersonal and communication skills, both verbal and written
• Proven ability to develop and deepen relationships with clients, colleagues, and insurer partners
• Valid provincial license is a requirement; relevant certifications such as CIP and CAIB are assets
• License for other provinces or open to take them is preferred

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.