Personal Lines Account Manager, Retail

HUB International; Oakville; Hybrid; CAD 45,000 - 53,000; Full time

Benefits offered by this job

Flexible working arrangements

Tuition reimbursement

Licensing reimbursements

Discounts on events and travel

Job summary

HUB International is seeking a Personal Insurance Account Manager to lead a personal lines portfolio, quote, service, and sell home, auto, and specialty products with accuracy and care.

You’ll build lasting client relationships, analyze risks, and collaborate within a mentorship‑driven team to drive growth and service excellence.

Qualifications

• Client-first mindset with ability to build loyalty.
• Proven sales or service experience in personal insurance.

Responsibilities

• Manage a personal lines portfolio, providing expert advice and solutions.
• Quote, service, and sell home, auto, and specialty products.
• Build long-term client relationships grounded in trust and value.
• Collaborate with team to mentor and grow capabilities.
• Contribute ideas to improve service delivery.

Skills

Relationship building

Sales experience

Communication skills

Organization

Tech-savvy

RIBO licensed

CAIB/CIP designation

Education

RIBO licensing (or eligible)

CAIB or CIP designation

Tools

CRM software

Job description

Join HUB as an Account Manager, Personal Lines Insurance Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture. This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

What You’ll Do

• Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Quote, Sell & Serve: Deliver full-service insurance support-quoting, servicing, and selling home, auto, and specialty products with precision and care
• Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Qualifications and expertise that pave the way for Success

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills—you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed (or ready to obtain it quickly)
• Designations like CAIB or CIP are assets and show your dedication to the craft

Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

The expected salary range for this position is $45,000 to $53,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review.

Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.