Commercial Lines Account Manager, Diversified Industries

HUB International; Toronto; On-site; CAD 69,000 - 119,000; Full time

Benefits offered by this job

Tuition reimbursement

RRSP matching

Paid time off

Health benefits

Bonus potential

Job summary

HUB International in Toronto seeks an Account Manager for the Complex Risk Unit to support commercial accounts. You will work with the AVP, manage client relationships, and handle quotes, renewals, endorsements, and claims.

Ideal candidates have 5+ years of commercial insurance experience, strong systems skills, and a proactive client-focused approach. Role emphasizes negotiation, accuracy, and teamwork.

Qualifications

• RIBO license required.
• 5+ years of commercial insurance experience.
• Experience in market negotiations is an asset.
• Proficient with MS Office and insurance systems.

Responsibilities

• Act as primary client contact for an assigned book.
• Maintain key client and insurer relationships.
• Meet client needs: quotes, premium adjustments, endorsements, renewals, and claims.
• Prepare and monitor submissions, proposals, and summaries with an account assistant.
• Negotiate with insurers to meet client needs.
• Collect premiums per HUB standards.

Skills

RIBO license

Client management

Negotiation

Microsoft Office

EPIC system

Tools

Excel (pivot)

Word

PowerPoint

Outlook

EPIC or similar

Job description

About The Team

The Complex Risk Unit provides our clients with an integrated structure to address all their Global risk management advisory and consultative needs. We do this by leveraging HUB Canada's best technical experts, and industry specialists. Our clients benefit from customized advice, maintain a relationship with one senior contact, and make educated decisions regarding risk retention and transfer using state-of-the-art technical solutions and traditional insurance products.

About The Role

We’re looking for a strong Account Manager to support our Complex Risk Unit Commercial accounts in Toronto. This role involves working closely with the Assistant Vice President of the Complex Risks Unit and requires someone who is responsive, has strong time management skills, and has good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience.

What You’ll Do

• Act as one of the primary points of contact in a client-facing placement insurance broker role for an assigned book;
• Be responsible for maintaining key client and insurer relationships;
• Meet existing client’s needs, including but not limited to quotes, premium adjustments, endorsements, renewals, and claims;
• Prepare and monitor insurance submissions, proposals, and summaries of insurance with the support of an account assistant for the processing of binders, certificates, and billings;
• Negotiate with insurers to best meet the needs of the client in conjunction with the producer remarketing where necessary;
• Collect premiums from clients in a timeline pursuant to HUB standards.

What You’ll Need for Success

• RIBO (Registered Insurance Broker of Ontario) license Required;
• Typically, 5+ years of commercial insurance experience;
• Experience in market negotiations on commercial policies is an asset;
• Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends;
• Results-oriented and passionate, with a strong sense of accountability and client management skills;
• Detail-oriented with strong organization and prioritization skills;
• A solid team player who also possesses independence of thought;
• Proactive client-focused approach with effective negotiation and follow-up skills;
• Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook;
• Experience with Applied EPIC or similar insurance broker management systems.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

Compensation

The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $69,000-$119,000. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

AI and Automation Notice

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience.
Required Travel: Negligible.

Accessibility

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Hi, we’re HUB

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.