Personal Lines Account Manager - Job #197 - IW-197

DGA Careers; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

DGA Careers is seeking an experienced Personal Lines Account Manager to take ownership of an established personal insurance portfolio in Edmonton. The role focuses on servicing, retaining, and managing this book with a high degree of independence.

The successful candidate will handle inbound new business quotes as they arise, maintain day-to-day account activity, and provide clients with responsive, knowledgeable service while collaborating with a seasoned personal lines team.

Qualifications

• Solid personal lines insurance experience.
• Previous insurance brokerage experience.
• Experience independently managing and servicing a personal lines portfolio.
• Strong client relationship and customer service skills.
• Confidence handling inbound new business quotes.
• Strong organizational and account management skills.
• Self-directed approach with the ability to work independently.
• Ability to contribute positively within a collaborative team environment.
• Ability to transition into an established book with limited training.

Responsibilities

• Servicing, retaining, and maintaining the existing personal lines portfolio.
• Confidently manage inbound new business quote opportunities as they arise.
• Provide responsive, knowledgeable service and develop long-term client relationships.
• Work independently while supporting a collaborative team environment.
• Take ownership of accounts and ensure high levels of client satisfaction.

Skills

Portfolio management

Client relationships

Independent work

Time management

Communication

Job description

Personal Lines Account Manager - Job #197 - IW-197

Date of modification:

Job number: IW-197

Detail

Job title: Personal Lines Account Manager - Job #197

Location: Edmonton

Description

The Opportunity

Our client is seeking an experienced Personal Lines Broker to take ownership of an established personal insurance portfolio of approximately $1 million. This opportunity is well suited to a broker who enjoys managing client relationships, providing strong ongoing service, and working with a high degree of independence.

The primary focus of the position is servicing, retaining, and maintaining the existing book rather than actively prospecting for new business. New quote opportunities will come directly into the brokerage, and the successful candidate will be expected to confidently manage those opportunities as they arise.

This is an excellent fit for an experienced brokerage professional who can become productive quickly, take ownership of their accounts, and provide clients with responsive, knowledgeable service.

The Employer

Our client is an established insurance brokerage with an experienced personal lines team and a collaborative working environment. Brokers are trusted to independently manage their own portfolios while supporting one another with account coverage during vacations and other absences.

The team offers the opportunity to work alongside highly experienced insurance professionals while maintaining a strong level of autonomy and ownership over your own accounts.

About You

You are an experienced personal lines insurance professional who is comfortable independently managing an established portfolio. You understand the brokerage environment, enjoy building long-term client relationships, and take pride in providing consistent, responsive service.

You are organized, self-directed, and confident managing day-to-day account activity as well as inbound new business opportunities. You work well independently while also contributing to a supportive and collaborative team.

Necessary Qualifications Include

• Solid personal lines insurance experience
• Previous insurance brokerage experience
• Experience independently managing and servicing a personal lines portfolio
• Strong client relationship and customer service skills
• Confidence handling inbound new business quotes
• Strong organizational and account management skills
• Self-directed approach with the ability to work independently
• Ability to contribute positively within a collaborative team environment
• Ability to transition into an established book with limited training

What’s in It for You

• Established personal lines portfolio from day one
• No prospecting requirement
• Opportunity to focus on client service, retention, and relationship management
• Inbound new business opportunities
• High degree of autonomy and account ownership
• Opportunity to work alongside a highly experienced personal lines team
• Collaborative environment with team support when needed
• Compensation flexible based on experience and overall fit

About Us

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach key influencers and passive candidates nationally.

Information

• City: Edmonton
• Job Type: Full-Time
• Expertise: Broker-Customer Service , Broker-Personal
• Minimum experience required: 3 to 4 Years
• Salary (annually): from $60,000 to $75,000