Personal Insurance Advisor (Non-Standard Sales)

BrokerLink; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance brokerage in Toronto is seeking a Personal Insurance Advisor to help clients with high-risk profiles navigate personal insurance options. The ideal candidate has at least 1 year of experience and a strong customer focus. Flexible work hours and competitive compensation are part of the offer. Join a diverse and inclusive environment that values integrity and professionalism.

Benefits

Flexible health and dental benefits

RRSP with company matching

Employee discounts

Paid time off

Recognition as a top Canadian employer

Qualifications

• Minimum 1 year of personal insurance experience preferred.
• RIBO license preferred.
• Strong customer focus and ability to handle multiple priorities.

Responsibilities

• Advise clients with high-risk profiles on personal insurance options.
• Service ongoing client needs and conduct regular care calls.
• Quote new business through proactive outreach.

Skills

Customer focus

Analytical skills

Organizational skills

Communication skills

Education

High school and/or post-secondary education

Tools

Epic

Job description

Overview

Personal Insurance Advisor (Non-Standard Sales)

BrokerLink is recruiting for the Personal Insurance Advisor (Non-Standard Sales) role to join our Ontario offices on a permanent full-time basis, typically from 9:00 a.m. to 5:00 p.m. EST.

We live by our values: integrity, respect, customer-driven mindset, excellence, and generosity. We are committed to diversity and inclusion to ensure a respectful and inclusive work environment.

We are seeking like-minded individuals who deliver the highest level of customer service with professionalism. We invest in our people and provide opportunities to grow within a flexible, Canadian-wide organization with over 200 offices.

Perks include flexible health and dental benefits, RRSP with company matching, ESPP program with matching, dress-for-your-day options, competitive compensation with bonus, employee discounts, paid time off, and recognition as a top Canadian employer.

Responsibilities

• Advise clients with high-risk profiles on personal insurance options, conduct needs assessments, and recommend tailored solutions.
• Service ongoing client needs, answer inquiries, process renewals, and conduct regular care calls to ensure continued satisfaction.
• Write new business and retain existing clients by offering expert advice and building trusted relationships.
• Quote new business through proactive outbound calls, introductory letters, and walk-in consultations.
• Contact underwriters and adjusters to negotiate policy terms and clarify guidelines for non-standard coverage.
• Prepare accurate documentation for insurers, complete applications, issue certificates, process policy changes, and review renewals.
• Stay informed on underwriting rules, market trends, and carrier guidelines specific to non-standard insurance.
• Actively participate in training and professional development.
• Participate in community marketing initiatives to promote brand presence and trust.
• Process accounts receivable activities and provide peer support as needed.

Qualifications

• High school and/or post-secondary education
• Minimum 1 year of personal insurance experience (preferred)
• RIBO license (preferred)
• Exposure to Epic is an asset
• Strong customer focus
• Ability to handle multiple priorities and strong analytical/organizational skills
• Excellent verbal and written communication skills
• Ability to pass a criminal background check and credit check
• If you feel you have the equivalent skills, please apply

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. We are committed to creating and maintaining an inclusive environment which embraces diversity and sees it as a strength. We want to foster a workplace that makes all team members and customers feel welcome and appreciated.

Discover more about BrokerLink.