Personal Banking Advisor - Elevate Customer Experience

TD; Port Hope; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD in Port Hope, Ontario, is seeking a Customer Service Associate to deliver a premier branch experience. You will greet customers, educate on mobile, ATM and online banking, and promote TD products such as chequing, savings and credit cards.

You will support front-line transactions, maintain a professional branch space, and become the go-to contact for customer questions while upholding TD's values and regulatory guidelines.

Qualifications

• High School diploma and/or
• Post-Secondary or Undergraduate degree (in related field) preferred

Responsibilities

• Create an exceptional customer experience with every customer interaction, contributing to branch service quality.
• Greet customers and engage in advice, service, and digital banking conversations.
• Educate customers on mobile, ATM, and online banking, and promote TD products.
• Handle customer questions, resolve problems, and escalate when necessary.

Education

High School diploma and/or

Post-Secondary or Undergraduate degree (in related field) preferred

Job description

TD in Port Hope, Ontario, is seeking a Customer Service Associate to deliver a premier branch experience. You will greet customers, educate on mobile, ATM and online banking, and promote TD products such as chequing, savings and credit cards.

You will support front-line transactions, maintain a professional branch space, and become the go-to contact for customer questions while upholding TD's values and regulatory guidelines.