Permits & Licences Support Clerk – Temp

CivicInfo BC; City of Langley; On-site; CAD 57,000 - 68,000; Full time

Job summary

The Township of Langley is seeking a temporary full-time Support Clerk in the Permits, Licences and Inspections Administration Department. The role runs from approximately October 26, 2026 to October 29, 2027, with hours of 35 per week (Mon-Fri, 8:30am-4:30pm).

Pay rate is $31.58 - $37.09 per hour plus 14% in lieu of benefits. The main duties include handling customer inquiries and processing permit applications, while representing the Division as a customer service contact.

Qualifications

• Completion of Grade 12, supplemented by commercial and accounting courses plus considerable related experience
• Sound knowledge of business English, spelling, arithmetic, and proper vocabulary of correspondence
• Considerable knowledge of the applicable department rules, regulations and procedures.
• Knowledge of records management, billing, indexing and related business support functions
• Ability to communicate effectively with the public, internal and external contacts in processing a variety of enquiries, complaints and related matters

Responsibilities

• Receive, review and process applications for plumbing, gas, residential building and other permits
• Receive and respond to routine enquiries related to zoning and property development
• Respond to enquiries, requests and complaints by phone, email and in person, and assist by explaining and interpreting rules, regulations and general policies
• Maintain and update a variety of records including electronic and manual files, and retrieve information from files as required
• Perform related work as required

Skills

Customer service

Communication

Attention to detail

Education

Grade 12 + accounting courses

Job description

The Township of Langley is seeking a temporary full-time Support Clerk in the Permits, Licences and Inspections Administration Department. The role runs from approximately October 26, 2026 to October 29, 2027, with hours of 35 per week (Mon-Fri, 8:30am-4:30pm).

Pay rate is $31.58 - $37.09 per hour plus 14% in lieu of benefits. The main duties include handling customer inquiries and processing permit applications, while representing the Division as a customer service contact.