Permit Centre Clerk

City of Nanaimo; Nanaimo; On-site; CAD 53,000 - 56,000; Full time

Job summary

The City of Nanaimo is seeking a temporary full-time Permit Centre Clerk to support the Permit Centre & Business Licensing. Under the direction of the Manager, you will receive and process building permit applications, generate permit packages, and assist staff, customers and external agencies.

Applicants must have an Office Administration training program (min 6 months) and at least 1 year of clerical or customer service experience.

Qualifications

• Minimum 6-month Office Administration training program from a recognized educational institution (e.g. VIU or Sprott Shaw).
• Minimum of 1-year related clerical or customer service experience. An equivalent combination of education and experience may be considered.

Responsibilities

• Receive and process building permit applications, generate permit packages, and provide information and assistance to staff, customers and external agencies.

Skills

Office administration

Customer service

Education

Office Administration training program

Job description

In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, agesand sexual orientations who bring valuethrough their lived experiences.

We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email [e-mail] and we would be pleased to discuss how best to accommodate your needs.

Department: Planning & Development

Closing Date:Oct 02, 2026 4:30 PM

Competition Number: 26-98

Job Summary

The City of Nanaimo is seeking a temporary full-time Permit Centre Clerk. Under the direction of the Manager, Permit Centre & Business Licensing, the Permit Centre Clerk will receive and process building permit applications, generate permit packages and provide information and assistance to staff, customers, and external agencies.

Duties and Responsibilities

Please see the job description PDF below.

Requirements

Applicants must have a minimum 6-month Office Administration training program from a recognized educational institution (e.g. VIU or Sprott Shaw), as well as a minimum of 1-year related clerical or customer service experience. An equivalent combination of education and experience may be considered.

Compensation and Benefits

This is a CUPE bargaining unit position based on a 35-hour work week. The hourly wage is $38.28, increasing to $40.30 after 60 working days (Jan 2026 Rates). It is anticipated that this vacancy will be up to one year in duration.

Comments

Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.