People & Culture Manager

Kaizen Lab Inc.; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a People and Culture Manager to lead HR functions and programs. This role focuses on the full employment lifecycle, including training facilitation, employee relations, and benefits management. The ideal candidate will have a strong background in HR, excellent communication skills, and experience in a fast-paced environment. This position offers meaningful work and a competitive compensation package, along with various employee perks. Join a team committed to fostering an inclusive workplace culture and making a positive impact in the community.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Personal Days

Employee Assistance Program

Tuition Reimbursement

Gym Membership Discounts

City Bike Rentals Discounts

Auto Insurance Discounts

Home Insurance Discounts

Qualifications

• 5-7 years experience in HR and employee relations.
• Post-secondary degree in Human Resources Management required.

Responsibilities

• Manage employee benefits and provide employee relations support.
• Create and facilitate training programs for staff.

Skills

Employee Relations

Training Facilitation

HRIS Experience

Microsoft Office

Organizational Skills

Communication Skills

Education

Post-secondary degree in Human Resources Management

Certified Human Resources Professional (CHRP)

Tools

Microsoft Excel

Payworks

SharePoint

Job description

People and Culture Manager
Hybrid
Status: Permanent, Full Time
Level 9

About Covenant House Toronto
Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.
For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Purpose of Position
The People and Culture (HR) Manager is responsible for the organization-wide leadership of several Human Resource functions and programs for the full employment lifecycle. This position will manage and deliver programs including training facilitation, strategy and development, benefits, wellness initiatives, leadership recruitment, compensation, labour relations, short-term and long-term case management, and performance management succession. They will also be responsible for working with front-line and management to develop the annual roadmap for Training and Development with support from the Director, People and Culture.

Responsibilities:
• Manage benefits (Medical, Dental, RRSP, EAP)
• Acts as a strategic partner in providing employee relations advice, support and guidance
• WSIB Management full cycle
• Manage STD and LTD claims with third party
• Manage Organizational Polices and Procedure
• Ensuring policies and procedures are implemented and that there is appropriate communication between People & Culture and payroll departments regarding any changes
• Strategic partner in creating training and development priorities including identifying gaps and creating plans to fill strategic needs and priorities
• Create and facilitate engaging training to all levels of staff, in person and virtually
• Support training during the on-boarding process and ensure completion within mandated timelines
• Manage the Agency’s annual training for UMAB, First Aid, and other mandated training
• Identifying and developing annual departmental goals and objectives for training in partnership with Senior Management
• Oversight of training reporting and proactive reporting for Board and Management Reports
• Develop and implement Supervisor and Manager Training Modules for online and in person delivery
• Create and maintain a learning resource center on SharePoint
• Spearhead change management components of transitioning the People & Culture Department to new technological systems and take a leadership position in process change and improvement through automation
• Other duties as required

Qualifications:
• Post-secondary degree in Human Resources Management. Certified Human Resources Professional (CHRP) designation preferred
• 5 – 7 years experience in a HR, employee relations and training facilitation
• Past experience in a non-profit environment is preferred
• HRIS experience (experience with Payworks an asset)
• Experience working in fast-paced working environment
• Excellent computer skills, including Microsoft Office, Microsoft Excel
• Demonstrate professionalism and good judgement with them ability to maintain a high level of confidentiality
• Established ability to develop and build relationships quickly and demonstrate a sense of urgency and commitment to provide the highest level of service possible
• Self-motivated, with strong communication skills, organizational, time management and team-based project experience
• Satisfactory current Vulnerable Sector Check and Criminal Records Check

What we Offer:
• Meaningful work.
• Competitive compensation.
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.


Interested candidates are welcome to apply directly to this posting on or by May 16, 2025. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.


At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.