People and Culture Coordinator

TVO; Toronto; Hybrid; CAD 53,000 - 63,000; Full time

Job summary

Join a forward-thinking organization dedicated to inspiring learning and enriching communities. As a People and Culture Coordinator, you will play a vital role in supporting HR activities, from onboarding to benefits administration. This position offers a unique opportunity to contribute to a culture of inclusion and belonging while working in a hybrid environment. With a strong focus on employee engagement and development, you will help shape a workplace that values diversity and collaboration. If you are proactive, detail-oriented, and passionate about making a difference, this role is perfect for you.

Benefits

Employee and Family Assistance Plan

Public Service Pension Plan

Learning and development programs

Qualifications

• Minimum two years of HR or administrative experience required.
• Proficiency in data management and HR practices is essential.

Responsibilities

• Coordinate employee documentation and benefits administration.
• Serve as primary contact for employee benefits and pension inquiries.

Skills

HR practices knowledge

Data coordination

Communication skills

Customer service skills

Problem-solving mindset

Education

Post-secondary degree or diploma

Tools

HRMS systems

MS Office applications

Job description

Position Title:

People and Culture Coordinator

Salary range:

$53,000.00 - $63,000.00

Division:

People and Culture

Reports To:

Director, Total Rewards & HRIS

Location:

Toronto, Yonge & Eglinton (Hybrid Work: 3 days in office)

TVO Media Education Group (TVO) is a social impact organization dedicated to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

A Culture of Inclusion and Belonging

We welcome the unique contributions you will bring to TVO. Our diverse workforce is committed to creating a workplace culture that brings out the best in everyone. Our core values include embracing change, valuing bold thinking, thriving with diverse voices, being better together, and honoring commitments. These values guide our work and foster a workplace that celebrates differences, encourages self-expression, and empowers learning, which are key to our success.

Who We Are

TVO is an agency of the Ontario Ministry of Education. Through our brands, TVO Kids, TVO Today, TVO ILC, and TVO Learn, we provide multi-platform educational programming, original documentaries, public affairs content, Ontario’s largest online secondary school, and award-winning digital resources supporting Ontario’s curriculum. We are a registered charity funded primarily by the Province of Ontario and supported by sponsors and donors.

The Opportunity

This is an exciting time to join TVO! The People and Culture Coordinator will support daily HR activities such as onboarding, employee records management, and benefits administration.

How You Will Make An Impact

• Serve as the primary contact for employee and retiree benefits and pension inquiries.
• Coordinate and review employee documentation, ensuring compliance with policies, timelines, and legislation.
• Manage processes related to new hires, rehires, promotions, terminations, and salary changes, updating HRIS accurately and promptly.
• Administer benefit and pension plans, researching and assessing employee claims.
• Communicate with external providers like insurance carriers and pension boards, providing data and support.
• Prepare monthly benefit calculations and reconciliations.
• Administer employee benefits, ensuring correct deductions and coordinating changes.
• Track key employee milestones and lifecycle events, ensuring timely documentation and follow-up.
• Maintain filing systems, ensuring documentation is received, completed, and filed appropriately.
• Monitor and respond to inquiries via email, mail, and voicemail.
• Support invoice processing and payroll-related documentation, including Records of Employment and T4s.
• Participate in projects and initiatives, contributing to process improvements.
• Perform other duties as assigned.

What You Will Bring To TVO

• Post-secondary degree or diploma, or equivalent experience.
• At least two years of HR or administrative experience.
• Strong data coordination and processing skills.
• Knowledge of HR practices, policies, and legislation.
• Experience with HRMS systems; UKG interface experience is an asset.
• Proficiency in MS Office applications.
• Experience in unionized environments and with benefits/pension is an asset.
• Excellent communication and customer service skills.
• Attention to detail, organization, confidentiality, and multitasking abilities.
• Proactive, resourceful, and problem-solving mindset.
• Alignment with TVO’s values: bold thinking, embracing change, diversity, commitment, and collaboration.

TVO & YOU

We are committed to learning and development, offering various training and support programs. Employees can join the Public Service Pension Plan from day one and access our Employee and Family Assistance Plan. Join our diverse, talented community and help us build a better future. You might even meet Polkaroo!

Apply by May 12, 2025, at 5 pm. Even if you don’t meet all criteria, share your story—your potential matters. Learn more at https://tvo.me/work-with-us/.

Accommodations are available upon request for all stages of the recruitment process. Please contact us at [e-mail] to discuss your needs.