People & Culture Assistant

Mitel; Ottawa; Hybrid; CAD 55,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

RRSP Matching

Paid Time Off

Job summary

Mitel is seeking an HR professional to support the Americas region with confidential HR tasks and an exceptional employee experience. The role is an individual contributor that requires self-direction and strong organizational skills.

You will post ads, manage interview schedules, assist with offers and onboarding, and ensure compliance with employment laws in Canada and the US. A hybrid in-person/remote setup is possible.

Qualifications

• Bachelor’s or college degree preferred or high school diploma with relevant experience.
• Excel proficiency including complex functions (VLOOKUP, pivot tables).
• Experience with HRIS; Workday familiarity is helpful.
• Knowledge of employment law in Canada and the US is preferred.
• Strong communication, confidentiality, and meticulous attention to detail.

Responsibilities

• Provide first-line HR support to managers and employees in the Americas region.
• Post job ads, coordinate interview schedules, screen candidates and support TA duties.
• Ensure compliance with applicable laws and hiring procedures.
• Assist in preparation of offer letters and employment contracts.
• Support pre-employment checks and onboarding documentation.
• Maintain e-files and records; contribute to headcount tracking.

Skills

Excel proficiency

HR policies knowledge

Strong communication

Discretion & confidentiality

Organizational skills

Education

Bachelor's or college degree

Tools

Workday

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

We are seeking a passionate, dynamic, organized self-starter to join our HR-People & Culture Team to support the Americas region. This position is critical in providing great HR support and creating a positive employee experience.
The ideal candidate is self-driven with strong organizational skills, and able to work in a fast-paced environment with changing priorities. Candidates with a strong sense of accountability and a desire to learn are encouraged to apply.

Overview:

This is an individual contributor role where a high degree of self-direction is required. This role will deal with confidential information and/or issues requiring discretion. Provide first-line support to managers and employees in the Americas region; respond to internal and external customers promptly.

Responsibilities:

• Acts as a point of contact for employee general queries including policies and procedures to employees or job applicants
• Post job ads, coordinate candidates interview schedules, screens and other Talent Acquisition duties
• Ensures compliance to state, fed, provincial laws regarding hiring practices and procedures
• Assist in preparation of offer letters and contracts.
• Support pre-employment checks such as reference, background, and eligibility verification
• May conduct employee exit interviews and provide general statistics including headcount tracking.
• Organize and maintain e-files and records.
• Assist the TA team to ensure timely and proper completion of onboarding documentation for new hires
• Other duties as required

Requirements:

• Bachelor’s or college degree preferred or high school diploma + relevant experience preferred
• Excel proficiency including VLOOKUP and pivot tables required.
• Previous experience with HRIS; experience with Workday helpful
• Knowledge of employment law in Canada and US preferred.
• Strong verbal/written communication skills; Ability to maintain strict confidentiality
• Detail oriented, excellent organizational and problem-solving skills, accuracy is essential, outstanding follow-through and attention to detail
• Ability to work remotely and autonomously to meet required deadlines and accountabilities. Weekly office attendance for in person meetings may be required

Additional Skills (Advantageous):

• Bi-lingual (English and Spanish) beneficial.

Vacancy: replacement

Salary range: CAD $55,000-$62,000

Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

For more information, visit www.mitel.com and follow us on Twitter @Mitel

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy Mitel Privacy Policy for more information and to understand how to exercise any of your rights.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to [e-mail] or call 844-YES-MITEL (844-937-6483). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.